Best Western Montrose Inn

Exceptional

Exceptional

Good location to access Black...

Liked: Good location. Staff was friendly
Disliked: I know they are in the middle of construction, but do little things like vacuum the hallway. Air conditioner was loud. Eggs at breakfast were watery. People in the pool were loud and splashing one another, causing our family to not want to use the pool

Stay there after renovations -...

Liked: Beds were nice and room was nice and plenty large enough.
Disliked: Undergoing renovations and hopefully complete soon. No elevator for 2nd floor yet. Small checking area but lady did her best to accommodate and handle multiple checkin’s. She was friendly and accommodating.

Very comfy room, but a...

Liked: Very nice, clean, modern room. Good hot breakfast with many options.
Disliked: Some things were not completed in the remodeling, so entry did not look good. For such a nice hotel, you would expect a supply of toiletries. The cream rinse and body lotion were in tiny containers of such hard plastic that I couldn’t even squeeze any out. Usually the modernized hotels have dispensers on the wall of the shower.

We didn't know the building...

Liked: The ongoing refurbishing of this property is going well. Our room was fresh and neat with new cabinets and fixtures. While the elevator was down during the reconstruction, it won't be long before the property is earning high marks in reviews.
Disliked: Breakfast was below expectations. Waffle maker available, but no mix. Eggs and hash browns, but no bacon or sausage. ... The room TV stayed in an update loop and wouldn't give us programming. ... While turned on, the bathroom fan sent flakes of insulation down from the ceiling.

Superb

Overall good

Liked: Room, breakfast, staff
Disliked: Noisy guests upstairs

Pretty good place

Liked: The staff was nice.
Disliked: The breakfast was very disorganized.