Best Western Monticello Guest Reviews
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Write a review
Jeanne, Long Beach, NY Mon, 7 August 2023
The staff was attentive, friendly and helpful. Room was clean; had a good size refrigerator for a hotel room; bed was comfortable.
Disliked: I believe that the price for the room was a bit high for the type of hotel.
Mike Wed, 2 July 2025
Poor condition but clean and...
Liked: Was clean and staff were friendly
Disliked: It is very, very old, especially the bathroom, which is not in a nice state at allThe paint in the room was a bit off, and the chair was torn
Lori Tue, 1 July 2025
A good location for what...
Liked: The staff was very nice.
Disliked: The breakfast had items that were not available. There was an annoying bike light that flashed from the a/c unit.
Tiny Mon, 30 June 2025
Would not return
Liked: Location
Disliked: Rooms, hotel lobby near elevator
Megan Sun, 15 June 2025
Superb
Liked: The location, the rooms were clean, big and beds were super comfortable!
Disliked: We went down for breakfast at 730 and they were out of all.hot food. We waited a while and none came out. We settled with a bagel.
Anonymous Mon, 9 June 2025
Exceptional
Anonymous Sun, 8 June 2025
Loved this hotel and staff....
Liked: Location is close to restaurants and shopping. the staff is pleasant and friendly. I have stayed here a number of times and enjoyed it every time. Kat, Amber and Jolene made our stay enjoyable.
Disliked: Nothing
Shela Wed, 14 May 2025
Our stay was comfortable, quiet...
Liked: The staff are AMAZINGLY friendly and courteous. The property was clean and neat. Breakfast was hot and tasty with several choices. They had games that could be borrowed for something to do in the room. There is an INDOOR pool and new gym equipment in the workout room.
Disliked: It could use a little bit of TLC and paint to update, but it was neat and clean.
Ronnie Sun, 13 April 2025
Delightful stop over on a...
Liked: Kat, the night manager, greeted me, checked me in, then went above and beyond helping me carry my things in from the car to my room, helping me figure out how to work the tv. The morning folks were nice too, helping me with a gluten-free breakfast. The room was lovely, clean, and comfy. What more could you ask for?
Amel Sat, 12 April 2025
short and sweet
Liked: 24 hrs
Disliked: property not updated, felt like it was stuck in the 80s
Ivelisse Sun, 30 March 2025
Very good