Best Western Montgomery I-85 North

Superb

Superb

Liked: Off I85 whoch is very convenience. Great hot breakfast
Disliked: TV doesn't work

Nice place quited

Disliked: Pool was not ready

Overall, my stay was okay,...

Disliked: When I first checked in, the total price online was listed as $131.31. When I arrived, I paid $130 in cash, and was told I needed to pay an additional $3 on my card. When I asked for an explanation, the front desk could not clearly explain why, and also refused to give me a receipt at check-in, saying I would only receive one after checkout.Later, the receipt I received by email showed a different amount — $132.82 — which still did not match either the online rate or what I was verbally told. It’s not about the small difference in money; it’s the principle. The amount charged should match what is advertised, and the receipts provided should accurately reflect what was paid.Additionally, the front desk attendant seemed frustrated when I asked for clarification, and rushed me away from the desk instead of taking time to properly explain. While she was polite the next day, I believe guests should always feel confident about what they are being charged — not confused or dismissed when they ask for basic information.I stayed another night without further issues, but the initial experience made me feel uneasy about the transparency of the charges. I hope management reviews how these situations are handled in the future.

Very good

Disliked: Na

Exceptional

Nice and comfotable

Liked: place was clean and had all the appliances that I needed
Disliked: breakfast

Very good

Passable

Liked: I liked the mattress it was very cozy
Disliked: I really didn't feel comfortable with my stay. The bathroom was old and had cracks in the tub. One of the staff member did not know how to prorate my room and was rude. Breakfast choices were not good for people with food allergies. My television remote needed batteries.