Name: Best Western Montgomery I-85 North
Address: 5225 Carmichael Road, Montgomery, AL
Telephone: (888) 323-5826

Best Western Montgomery I-85 North Guest Reviews

Overall Average Score:

Pleasant (3.3 out of 5)

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Superb

I cannot believe Booking.Com recommended...

Liked: Nothing!!!!
Disliked: My room was not clean it had a cover up smell I didn’t have a phone or lamp in my room. It was too close to the side door so I keep harbor slamming all night. The shower did have enough pressure and when entering the room it had a sewer line smell in it. Plus the cleaning staff did not clean the bathroom. The room had roaches at night. I left that night a book a room at another expense hotel. I will never book with your company and this hotel chain again

It was great

Good

Relaxing

Liked: Breakfast always a plus
Disliked: Everything was great

There were threats made about...

Liked: You can tell it was recently updated and nice looking.
Disliked: There were threats made about a shooting going to occur that night made by other guests and when I requested a refund for my children’s safety eyes were rolled and I was denied.

Exceptional

Disappointing

Liked: Loacation was nice
Disliked: The pillows sucks. The guests were noisy until 3 am. They were running up and down hall

Bad

Do not stay. Drive up...

Liked: Nothing
Disliked: We had to wait for someone to get back the front desk to check in. We waitred about 15 mins. When we got to the room, there was water all over the front entrance. We called gr the front desk, and they said give them 5 mins to go take a look at it. It took them 15. When someone did come, all he did was wipe up the water and tried to tighten a pipe under the sink. The rag he used was dirty. The water was not coming from under the sink but from under the wall that was connected to the room next door. When I asked what if it happened again, he said it won't and put another rag on the floor in case it did. Rag was wet again in the morning.