Passable

Liked: Breakfast
Disliked: The noises level, shower tub mats melt to pieces

UNSAFE AREA ? cancelled without...

Disliked: Once we arrived in the vicinity of the hotel we missed the entrance of the hotel because it was unclearly marked and required us to pass through an abandoned property to get there. We turned into the adjacent property and were immediately surrounded by extreme drug use, prostitution and homelessness. It was a filthy, crime ridden environment that felt very unsafe. We made our way to the Best Western Montgomery I-85 North and saw multiple signed posted stating that we should take all belongings from our vehicles and that the Best Western is not responsible for stolen items or vehicles from the property. We went directly to the front desk to request a cancellation and refund for personal safety and probable vehicle damage concerns. The receptionist let us know that we would have to make the request through Booking.com, which we promptly did. Booking.com pointed us back to you for the fulfillment of our request.

Exceptional

Disappointing

Liked: location
Disliked: da room

Passable

Liked: convenient location. nice staff
Disliked: room smells so bad of cigarette smoke we could barely sleep made us all feel sick

very rude breakfast lady. nice...

Liked: nice front desk man.
Disliked: the bathroom didn?t seem that clean. the breakfast lady was super rude.

Great room, great price

Liked: We have been on the road for many hours, it was nice to find a great place to stay. The rooms were nice and comfortable and clean. Checking in went quick and the staff was very friendly and helpful.
Disliked: It was all great.

Exceptional

Pleasant