Best Western Melbourne City Guest Reviews
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Write a review
Giulia Thu, 10 July 2025
Great location and kind staff!
Liked: The staff was amazingly kind (could even provide a scale to weight our luggage and gave us a free upgrade), the room was nice, the location was great!
Disliked: The shower hot water was not consistent andwhen we turned on the the aircon, a lot of dust came out (I am allergic to dust mites). We only stayed for one night (late check in and early check out) so we didn’t have time to complain at reception.
Margo Thu, 10 July 2025
Exceptional
Liked: The Staff were so friendly and helpful..Room was clean and the bed was very comfortable..Have already booked my next stay..Highly recommend .
Disliked: There was nothing I didn't like..
Amanda Thu, 10 July 2025
Very good
Down Thu, 10 July 2025
Perfect Location and Comfortable Room...
Liked: Easy check in and room access, clean room with a smart TV, bedding and pillows really comfortable. Stocked with tea,coffee,milk,shower gel,soaps etc.
Disliked: Small shower and terrible shower head but everything else made up for that
David Wed, 9 July 2025
Definitely would come back.
Liked: Location near to the main bus and train station. Very clean and comfy. Fridge on the room.
Disliked: It was a bit cold, but I found out that you can use the ACC to heat the room. Too late tough.
Anthony Wed, 9 July 2025
Superb
Ben Wed, 9 July 2025
Small nice hotel room
Liked: Rooms are small and cheap but they have everything you need, are warm, comfortable and clean, and the staff are really nice.
Disliked: Nothing really. I had a small room, which was fine for me, but would have been pretty cramped if two people tried to stay in it, even though there was a double bed.
Tanya Wed, 9 July 2025
Very good
Andrew Wed, 9 July 2025
Great place to stay
Liked: Everything was great and I can fault nothing. Was everything I required
Disliked: Nothing
Nichole Wed, 9 July 2025
Very good
Liked: Location
Disliked: No privacy when I private phone calls ppl complained for no reason and it was uncalled for. I had to go outside where it loud for calls. Not acceptable.