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Best Western Melbourne City

eeef - +61-370-732-900
Best Western Melbourne City, 16 Spencer Street, Melbourne -+61-370-732-900
Area: Downtown West Collins - Southbank
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2207 Ratings)
0.7 miles Marvel Stadium
v7 mins driving
t16 mins walking
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
Offering a rooftop sundeck and café Best Western Melbourne City is conveniently located in Melbourne CBD. It is located 3 minutes' walk from Southern Cross Station Crown Casino and Melbourne Convention Center. Marvel Stadium Melbourne Aquarium and South Wharf DFO are 5 minutes' walk from the property. The free City Circle tram stops directly outside the hotel. All rooms at Best Western Melbourne City include air conditioning and free cable TV. Each room features modern furnishings a small refrigerator ironing facilities plus an private bathroom. The Courtyard rooms are pet-friendly.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Library
` Heating
` Wheelchair accessible
` telephone
` dishwasher
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Daily Housekeeping
` English
` French
` Hindi
` Spanish
` Vietnamese
` Nepali
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Best Western Melbourne City Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Giulia Thu, 10 July 2025

Great location and kind staff!

Liked: The staff was amazingly kind (could even provide a scale to weight our luggage and gave us a free upgrade), the room was nice, the location was great!
Disliked: The shower hot water was not consistent andwhen we turned on the the aircon, a lot of dust came out (I am allergic to dust mites). We only stayed for one night (late check in and early check out) so we didn’t have time to complain at reception.

5

Exceptional - 5.0 out of 5

Margo Thu, 10 July 2025

Exceptional

Liked: The Staff were so friendly and helpful..Room was clean and the bed was very comfortable..Have already booked my next stay..Highly recommend .
Disliked: There was nothing I didn't like..

4

Very Good - 4.0 out of 5

Amanda Thu, 10 July 2025

Very good

5

Exceptional - 5.0 out of 5

Down Thu, 10 July 2025

Perfect Location and Comfortable Room...

Liked: Easy check in and room access, clean room with a smart TV, bedding and pillows really comfortable. Stocked with tea,coffee,milk,shower gel,soaps etc.
Disliked: Small shower and terrible shower head but everything else made up for that

4

Very Good - 4.0 out of 5

David Wed, 9 July 2025

Definitely would come back.

Liked: Location near to the main bus and train station. Very clean and comfy. Fridge on the room.
Disliked: It was a bit cold, but I found out that you can use the ACC to heat the room. Too late tough.

4.5

Wonderful - 4.5 out of 5

Anthony Wed, 9 July 2025

Superb

5

Exceptional - 5.0 out of 5

Ben Wed, 9 July 2025

Small nice hotel room

Liked: Rooms are small and cheap but they have everything you need, are warm, comfortable and clean, and the staff are really nice.
Disliked: Nothing really. I had a small room, which was fine for me, but would have been pretty cramped if two people tried to stay in it, even though there was a double bed.

4

Very Good - 4.0 out of 5

Tanya Wed, 9 July 2025

Very good

5

Exceptional - 5.0 out of 5

Andrew Wed, 9 July 2025

Great place to stay

Liked: Everything was great and I can fault nothing. Was everything I required
Disliked: Nothing

4

Very Good - 4.0 out of 5

Nichole Wed, 9 July 2025

Very good

Liked: Location
Disliked: No privacy when I private phone calls ppl complained for no reason and it was uncalled for. I had to go outside where it loud for calls. Not acceptable.

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Best Western Melbourne City 16 Spencer Street, Melbourne