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Best Western Melbourne City

eeef - +61-1800-870-234
Best Western Melbourne City, 16 Spencer Street, Melbourne -+61-1800-870-234
Area: Downtown West Collins - Southbank
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2207 Ratings)
0.7 miles Marvel Stadium
v7 mins driving
t16 mins walking
BOOK ONLINE OR CALL - +61-1800-870-234
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Hotel Description
Offering a rooftop sundeck and café Best Western Melbourne City is conveniently located in Melbourne CBD. It is located 3 minutes' walk from Southern Cross Station Crown Casino and Melbourne Convention Center. Marvel Stadium Melbourne Aquarium and South Wharf DFO are 5 minutes' walk from the property. The free City Circle tram stops directly outside the hotel. All rooms at Best Western Melbourne City include air conditioning and free cable TV. Each room features modern furnishings a small refrigerator ironing facilities plus an private bathroom. The Courtyard rooms are pet-friendly.

Check-in time: 15:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Library
` Heating
` Wheelchair accessible
` telephone
` dishwasher
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Daily Housekeeping
` English
` French
` Hindi
` Spanish
` Vietnamese
` Nepali
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
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Best Western Melbourne City Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Maya Thu, 26 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Crystal Thu, 26 June 2025

Was very good

Liked: The starf help
Disliked: Close to ever think

3.5

Good - 3.5 out of 5

King Thu, 26 June 2025

Good

Liked: Location friendly staff great bar down stairs
Disliked: Very small rooms twin not a good Idear

3

Pleasant - 3.0 out of 5

Patricia Tue, 24 June 2025

Pleasant

Liked: location and price were good
Disliked: bathroom was ridiculously small.

3.5

Good - 3.5 out of 5

Kath Tue, 24 June 2025

Great location, great staff

Disliked: Maintenance

3.5

Good - 3.5 out of 5

Cervin Tue, 24 June 2025

Good

4

Very Good - 4.0 out of 5

Michael Tue, 24 June 2025

Great quick stop for work

Liked: Location and accessible to transport
Disliked: Very drafts entrance hall

3.5

Good - 3.5 out of 5

Hamish Tue, 24 June 2025

Good

1.5

Poor - 1.5 out of 5

Ciara Tue, 24 June 2025

Would not stay here again.

Liked: Good location
Disliked: Room and bathroom was very small and tight. Shower had mould in it. Bed was uncomfortable. I expected much better from the reviews and photos.

3.5

Good - 3.5 out of 5

Amy Mon, 23 June 2025

It was ok - location...

Liked: Central, easy to get around, close to ammenities and foofd
Disliked: The bathroom was… tiny! My husband was worried he wouldn’t get in nor out of the shower. If you’re on the larger side, it wasn’t ideal. He had to squeeze in and out and dry himself in the room rather than bathroom. The basin was tiny! The toilet didn’t have a scrub brush.

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Best Western Melbourne City 16 Spencer Street, Melbourne
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