Best Western Melbourne City Guest Reviews
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|0.6 miles from MELBOURNE centre|
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Adeel Sat, 27 May 2023
Cindy Sat, 27 May 2023
Disliked: Size of bathroom.No privacyCouldn't regulate shower
Anonymous Sat, 27 May 2023
Kerry Sat, 27 May 2023
Muthukumar Sat, 27 May 2023
Overall, good hotel with value...
Liked: Room was on the third floor facing the road. But there was not much noise to disturb my sleep. The front desk staff were very helpful and communicative. Hotel was clean and well maintained even though it appeared to be an old building. Centrally located very close to the Melbourne convention centre where I had to attend the meeting. Convention centre is within walking distance from the hotel. A great boon to guests attending meetings in the convention centre.
Disliked: The toilet area, especiallly, the bathing area was too small. Very difficult to take bath in such a small enclosure. That was a real downside. Even though, there was ample space to accommodate a restaurant, there was no breakfast and hence, I had to go to places close by to have my breakfast.
Dean Fri, 26 May 2023
Convenient and unclean.
Liked: The location was very convenient for us, the bed did have clean sheets and was well made but that's it,
Disliked: The room could be cleaner, a centimeter of thick dust mixed with other junk was harboring under our bed. Curtains were very dirty and stained so considering that the bed was only 1 metre from them meant that we were looking at the filth on them the whole time. There was a small courtyard that was dirty/messy the vents were dusty and stained and the whole room need a bit of maintenance. The water tasted awful, and Melbourne is renowned for its high-water quality. I would say the water pipes may need replacing. The young guy at reception really needs a few classes in handling people. He was hard to get along with from the moment we met. No respect, lacking in knowledge and trys to tell you what to do. Literally! Needs a course in customer relations, courtesy, and one to retrain for his current workplace. Just appalling.
Michelle Fri, 26 May 2023
Liked: The closeness to the train station and food options
Disliked: The bathroom area was very tiny..as I’m a larger person, I found it uncomfortable to use the toilet without hitting the vanity and getting into the tiny shower door was a squeeze
William Fri, 26 May 2023
perfect short stay for singles...
Liked: location, price, 24/7 staff around, shower pressure, comfortable bed, quiet room
Disliked: I booked the room as it offered parking. After I had paid I was advised the height of the car park entrance was only 1.9m, my van would not fit under the entrance. this meant I had to spend a lot of money and time looking for another park. the height restriction of the car park entrance needs to be flagged in order to not mislead customers.
Anonymous Thu, 25 May 2023
I would recommend staying only...
Liked: location was good staff werefriendly beds were comfortable
Disliked: room was smaller than expected, shower and toilet hadn’t been cleaned properly. noise of people walking (possibly upstairs)was very loud.
Jaki Thu, 25 May 2023
Liked: clean tidy room