Best Western Manhattan Inn Guest Reviews
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|1.6 miles from Manhattan centre|
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Anonymous Mon, 8 August 2022
The rooms were great and...
Liked: The room was clean and the management was great
Disliked: Had an awkward entrance and parking lot. Halls needed to be updated.
Amber Wed, 27 July 2022
The manger(s) need to be...
Liked: The room its self was comfortable and it was quiet.
Disliked: I had to come here because my dog was sick and I was referred to the k state animal hospital. the pool didn?t work as they said it did when I called. And to top it all off I was charged $250 for smoking in my room which the manager admitted to me on a recording that I did not smoke in the room but there was a suspected trace of marijuana on the dresser. I just moved to a state where cannabis is legal, plus I have a medical cannabis card. I rolled a joint in my room that I paid to stay in for the trip home. the policy says I will not smoke in my room which I did not. when I confronted the manager he argued with me and said that they have to treat this situation special since there are meth users and so forth. I offered to show him my card and explained the situation to him. he then began to yell at me and called the cops on me saying I needed to be removed from the property. the problem was when I pointed out the policy I was right and he was wrong. he really freaked out when I told him our conversation was recoded. I work for an attorney so I will see them in court. don?t go here the staff will ruin your stay. the house keeper looks like she is on meth but they are worried about the small dust from my prescription cannabis. over heard the staff talking and they look for reasons to charge extra money. this place isn?t worth it. it seemed sketchy from the gate. the room however was comfortable. that?s all I can say about this place
Dawn Mon, 25 July 2022
very disappointing, worst experience in...
Liked: Room was clean and prices fair
Disliked: Wasnt told the swimming pool was out of order before checking in and paying for the room,that was one of the reasons for staying there was offered a refund but it wouldnt be for 3 to 5 days didnt have the money to leave and get another hotel,kids were extremeley dissapointed.Then when leaving next morning breakfast biscuits were hard and yogurt was past expiration date,usually have good luck with best western but now we will look into others
Kevin Sun, 17 July 2022
Jeff Fri, 10 December 2021
Tera Sat, 23 October 2021
Decent stay & staff was...
Liked: Even though our hot tub in our room didn't work we still greatly enjoyed the hotel & room.
Disliked: The hot tub didn't work but it was still good.
Dthumser Mon, 18 October 2021
Liked: Clean room, very friendly staff, the desk clerk gave lots of suggestions on places to eat, and attractions to see. Great breakfast
Disliked: The pool area could use a good cleaning
Libby Sun, 19 September 2021
If there was another hotel...
Liked: The bed was comfortable.
Disliked: The room smelled like wet dog. Absolutely awful. Bought candles to try to get rid of the smell. The bathroom appears dirty because it?s so old. The carpet was filthy, needs replaced
Young Wed, 15 September 2021
Liked: The staff.
John Wed, 8 September 2021
Liked: Staff exceptionally friendly and helpful
Disliked: Pool heater not working when we were there but enjoyed it anyway