Name: Best Western Manchester
Address: 20 Taylor Street, Manchester, CT
Telephone: (888) 323-5826

Urine hotel

Liked: Room smelled of urine carpet was sticky and sticky
Disliked: The entire floor was sticky room smelled like urine

It's what was available for...

Liked: Location to why we came to CT. Rooms were available. Overall, clean. Newly renovated. Fridge in room.
Disliked: For being newly renovated, there is definitely room for improvement. No chair other than a computer chair in the room. Cracked window. No air vent in bathroom. Not having separate 'pet' rooms on the first floor away from the rest of the guests (so listening to poor dogs being left alone, bark). Sub-par breakfast options. Sink faucet too far back from sink so trying to wash hands you get water on the counter. Tub is a slip and slide (no grip). Lastly, the lobby area has an odor that smells of a pile of soggy towels sitting in the corner, sadly forgotten.

Very good

Liked: Breakfast was quite good for the type, though it generates a lot of waste (disposable everything: plastic cutlery, plates, cups). The room was very clean and functional. Nice, comfortable bed. Staff pleasant and efficient.
Disliked: The A/C unit in our room was a little noisy. The elevator door moved alarmingly slow. We did not like the mushy pillows.

Bad

Liked: The worst experience of sleeping. I found there was a lot blood on the bed sheet and pillow cover on 1 am. And I call ground desk, but they do nothing to handle it. They just said apologize for that! It is so crazy! 1am and blood on the bed!!!
Disliked: The worst experience of sleeping. I found there was a lot blood on the bed sheet and pillow cover on 1 am. And I call ground desk, but they do nothing to handle it. They just said apologize for that! It is so crazy! 1am and blood on the bed!!!

Housekeeper gave me a dirty...

Liked: Housekeeper gave me a dirty towel! I am a male presenting woman and feel discriminated against!
Disliked: Housekeeper gave me a dirty towel! I am a male presenting woman and feel discriminated against!