Best Western Lubbock West Inn & Suites Guest Reviews
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Write a review
Debbie Fri, 22 August 2025
Comfortable, clean and quiet. Perfect...
Liked: Typical breakfast fare. When I was there, it seemed things needed to be restocked. Worked for me at the time.
Garrett Thu, 21 August 2025
Poor
Jennifer Wed, 20 August 2025
Superb
Liked: The rooms are huge. Very comfortable. The pool and pool area very nice.
Disliked: The shower was very dated. But that's the only minor thing we had an issue with.
Maria Wed, 20 August 2025
Exceptional
Rochelle Tue, 19 August 2025
It was a clean, comfortable...
Disliked: The central elevator was scary to use.
Jeremy Tue, 19 August 2025
Good
Oduntan Tue, 19 August 2025
Passable
Liked: The breakfast is nice
Disliked: The pool area is dirty and needs improvement in terms of cleaning.The front desk girl who works overnight on weekends is hostile and aggressive.
Amanda Mon, 18 August 2025
Very poor
Liked: The pool was nice
Disliked: Just a terrible booking experience thru third party site needed to adjust stat started trying to contact day prior to stay and day of property said they couldn’t help due to 3rd party but booking said they had to go thru property to adjust stay still unresolved 8 days later
Anonymous Sun, 17 August 2025
Very poor
Liked: Staff was friendly beds were ok breakfast was good.
Disliked: The Elevator sounded and felt like it was about to break so I took the stairs the whole stay we had a 2 bedroom suite because we have teenagers thier room had no TV which really sucked in the bathroom the shower handle was broken off and it only did shower mode thank goodness I didn't have a baby that needed a bath. The out door pool was really dirty and there were ants so if you wanted to sit on the side ants got on you. Oh and our key stopped working on second day so had to go back down to get a new one
Winifred Thu, 14 August 2025
Room was not cleaned. There...
Liked: Location
Disliked: Not clean. Outdated room and bathroom.