Best Western Kirkwood Inn

Bad

Disliked: No pool even though it's listed as having an outdoor pool. That was the reason we were going to stay. Lobby was dirty and hot, no air conditioning on.

Superb

Exceptional

Liked: Nice hotel, large room, good wifi, nice pool, good location

Bad experience

Liked: Nothing, very poor maintenance And dirty
Disliked: All of it.

Exceptional

Exceptional

It suited our needs for...

Liked: Good location to restaurants and highways. It was necely cleaned.
Disliked: It really needs to be fixed up updated and the woman who checked us in was extremely slow and scatterbrained.

The worst day ever at...

Liked: The location was great for me and my family.
Disliked: I didn’t like the staff was rude. The hotel was not clean.. We were given a dirty room when we first arrived.. the second room that they replaced the first room with was clean as far as the linen. The floors were dirty the corporate was sticky.. The bathroom didn’t look like it was cleaned. It also had a ring around the floor area of the tub base and it was rust on a light fixture.. the light in the bathroom did not work. We had to to use the heat light to provide light for using the bathroom. This is one of the worst days that I have had in years. I do not recommend this hotel., nor will I ever stay there again.

Exceptional