Best Western Kilima Hotel Guest Reviews
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Nicnige Fri, 1 August 2025
Very good
Nicole Fri, 1 August 2025
Nothing special
Liked: Position
Disliked: Lack of aircon in the bedroom and the 10pm curfew.
Anonymous Thu, 31 July 2025
Wouldn't stay at this hotel...
Liked: Staff were very polite, helpful and professional .. Also Breakfast was really good.
Disliked: Very old fashion. Curtains, wallpaper, carpet and headboard all 4 clashed terrible. Very old fashion built in cupboards . 2 single beds pushed together and made up as a king size . Room not relaxing or comfy, to the point member of family didn't wish to stay there. It was not value for money. £180 for 1 night , plus and extra £22.50 for adult and child breakfast. Plus £10 parking at hotel car park.
Nicola Mon, 28 July 2025
Very good
Liked: Friendly staff who were very accommodating. Great location for the races
Disliked: Obvious price hike because of the races. All hotels did it but never feels quite as good value.
Carl Sun, 27 July 2025
Bad
Sandra Sun, 27 July 2025
Superb
Steve Sat, 26 July 2025
Disappointing!
Liked: Location and shower.
Disliked: Car park, unfinished extension, 1980's decor, bathroom poorly maintained, room temp, lack of night reception, external property and landscaping, sink hot water dangerously hot.
Anita Thu, 24 July 2025
Staff were lovely and couldn’t...
Liked: Every thing
Disliked: Liked everything
Judith Wed, 23 July 2025
Overnight stay for a tourist...
Liked: In a quiet part of York so not disturbed by clubbers on a Saturday night. Room very clean and bed comfortable. Welcoming staff
Dorothy Tue, 22 July 2025
Very good
Liked: Staff on reception and serving breakfast were very helpful and friendly.
Disliked: Car park a mess.....not a good welcome. Felt rather apprehensive on arrival.... I realise there is on going building work but the area could be tidier