Name: Best Western Ipswich Hotel
Address: Old London Road Copdock, Ipswich
Telephone: 0800 031 8416

Exceptional

Liked: VERY QUIET & COMFORTABLE

Very good

Liked: we were pleased with the location of the hotel, near the main road but quiet, and with green surroundings. The public spaces and the rooms were well maintained and the staff were friendly and helpful. we were glad to be able to charge our electric car onsite. We ate in the restaurant which had prompt service and was clean though a bit soul less. we would stay here again.
Disliked: We were disappointed that the spa was closed for refurbishment. There were not many food options nearby apart from the hotel restaurant.

Exceptional

Liked: There was plentiful parking on arrival and the reception staff were helpful checking in. We had a lovely large room with lots of hanging space for clothes and windows that looked out onto trees and the lawn in front of the hotel.It was incredibly warm weather so we were grateful that the large window opened, letting in the cool air from under the trees. The huge bed and pillows were comfortable.Somehow we were made VIP guests, which meant we had lots of snacks - midnight feast!

Good weekend

Liked: Very good food
Disliked: Overall very comfortable

Exceptional

Passable

Superb

Very good

Good stay

Liked: All was fine

Profoundly disappointed

Liked: It was quiet
Disliked: This is supposed to be a best western franchise however, the room lacked a climate control system. It had not been cleaned in at least 2 weeks and definitely not before I arrived. There cobwebs on the bedside lamps. A thick layer of dust on the edge of the head board. It seems to have been run by skeletal staff. There was no fridge in the room where I stayed. The menu was the same menu you get at most restaurant chains standard fair nothing exceptional. I ultimately i git my food from the town centre. Mid week I wanted to have a meal in-house I was told I had to book a place ahead of time. Never heard of such a thing a thing.