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Best Western Inverness Palace Hotel & Spa eee - 0808 281 2653
Best Western Inverness Palace Hotel & Spa, 8 Ness Walk, Inverness -0808 281 2653
Area: Inverness
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BOOK ONLINE OR CALL - 0808 281 2653
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1867 Ratings)
0.3 miles from Inverness centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Opposite Inverness Castle Best Western Palace Hotel & Spa is located on the banks of the River Ness. Only a 5-minute walk from Inverness city centre this hotel offers a swimming pool leisure club spa and free WiFi parking is also available. Each en-suite room at this independently owned hotel has a flat-screen TV radio and tea/coffee making facilities. All rooms also feature a private bathroom with a power shower and hairdryer. The accommodation is located in either Victorian properties or garden cottage. Some rooms overlook the castle and river. Guests have free use of the Palace Leisure Club & Spa's indoor pool sauna steam room and hot tub. Beauty treatments are available in Sleeping Beauty Spa and there is a modern on-site gym. The Brasserie offers informal lunch and evening meals whilst restaurant Eight on the River offers evening dining and a hot and cold breakfast buffet. You can enjoy Afternoon Tea along with Matthew Algie Freshly Ground Coffee in the refurbished River View Lounge. The Palace is just a 3-minute walk from riverside restaurants and bars and a 12-minute walk to the train station. The world famous Loch Ness is just a 15-minute drive from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
r
Pets Allowed
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` On-site parking
` fitness center
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Heated pool
` Indoor pool
` Massage services
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Swimming pool toys
` Board games/puzzles
` Books, DVDs, music for children
` Pool cover
` Kids' pool
` Pool/beach towels
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out

Best Western Inverness Palace Hotel & Spa Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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4.5

Wonderful - 4.5 out of 5

Alexandra Fri, 18 June 2021

Super comfy hotel with amazing...

Liked: The spa is really great, it?s very clean (one of the best steam rooms I?ve been in) and the pool is big
Disliked: We were initially put in a tiny very basic room behind the parking lot with no wifi. The staff was really understanding and moved us back in the main building

3.5

Good - 3.5 out of 5

Ann Thu, 17 June 2021

Good

Liked: Very lovely stay with this hotel as was the last time too, will definately return

4

Very Good - 4 out of 5

Rebecca Thu, 17 June 2021

Comfortable, clean hotel in central...

Liked: Room was large, comfortable and clean with great viewLocation very central next to river We had breakfast in the room, it was a little corporate but it is a chain. Was perfectly good enough with good choice.
Disliked: Initially taken to a room that was not as nice but check in staff very nicely and quickly changed the room.

4

Very Good - 4 out of 5

Maria Tue, 15 June 2021

Very good

5

Exceptional - 5 out of 5

Anonymous Mon, 14 June 2021

A trip to Inverness in...

Liked: Nothing was a problem for all ataff when we asked for assistance.Rooms lovely & very comfortable.Great view from room.Swim & spa great.
Disliked: We thought the quality of cooked breakfast did not match up to all the other superior services. Perhaps there are Covid reasons for this issue? But it did not marr our wonderful visit.

4

Very Good - 4 out of 5

Karyna Mon, 14 June 2021

Very good

4

Very Good - 4 out of 5

Elaine Sun, 13 June 2021

Very good

Liked: Good location.Good value and accepted pets.Also free parking.Had a lovely swim in the pool .Highly recommended.
Disliked: All good

0.5

Poor - 0.5 out of 5

Susan Sun, 13 June 2021

Awful.very, very disappointing

Liked: From when we checked. The experience was rhe worst I have ever had in any hotel. Tiny room, no phone in room. Packed up (after having just unpacked). Moved to another tiny room. Tray's from guest's room's, with leftover food, left by the lift for hour. Dinner at night. Service was shocking. Food. We ordered Balmoral Chicken. Was given 2 small grilled chicken fillet's. On querying this, i was then give a plate with 2 piece's of haggis. Food was cold and had to put it back. Dessert. Sticky toffee pudding, which should be served hot. Cold. Had to put it back. Had to wait ages to order then get served a drink. Paid extra for a later check in. Got knocked up by the cleaner telling us we should be out. Was given a parking badge so we could park in a public car park. Collected our car and had a parking ticket. We booked this hotel for my 65th birthday expecting a very higj standard, especially for the price. We would have had a better experience in guest.house or travel inn. Would certainly not recomened it at all.
Disliked: See above

5

Exceptional - 5 out of 5

Agnes Sun, 13 June 2021

Exceptional

Liked: Everything was really good especially the staff

5

Exceptional - 5 out of 5

Veysel Sat, 12 June 2021

Exceptional

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Best Western Inverness Palace Hotel & Spa 8 Ness Walk, Inverness