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AustraliaBest Western Inn at the Rochester Airport Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Janice Tue, 13 July 2021
Very good
Robert Mon, 12 July 2021
Poor
Disliked: TV didn't work. "No Signal" Small room
Joi Thu, 8 July 2021
Good
Jerrod Wed, 7 July 2021
Exceptional
Susan Tue, 6 July 2021
Met expectations and front desk...
Liked: Very convenient
Disliked: Mattress was lumpy and sagged. A general map of the area (where to eat, etc.) would be helpful.
Ruiqiang Sun, 4 July 2021
Passable
Yiwen Sat, 3 July 2021
Exceptional
Brenda Fri, 2 July 2021
Superb
Saravanan Thu, 1 July 2021
Good
Liked: Cleanliness
Disliked: Cleanliness
William Thu, 1 July 2021
Convenient to airport, that's all.
Liked: The breakfast 'bag' was very minimal compared to that available at the (nearby - 30 miles in Geneva NY) Hilton Inn I stayed at on the earlier part of my trip. Here I got a plastic wrapped muffin, nothing else. At the Hilton there were fresh fruit, breakfast cereal, sandwiches for microwave, bagels, etc.. a huge difference in quality and value. Will never stay in a Best Western again. I have had better service and rooms at Red Roof Inns, what else can I say.
Disliked: The amenities. Other hotels have managed snacks, breakfast bags during the pandemic, Looks like it was just trying to make more money by cutting quality.
