Extended Stay America Premier Suites - Portland - North

It is too bad the highest rating is 5. This one would be a 10 - our room was clean and comfortable, the breakfast was wonderful and the staff was beyond perfect. Thank you for making our stay so enjoyable.

Exceptional

Won’t ever return.

Liked: Having a somewhat safe place to sleep I guess.
Disliked: Reaked of cigarettes the moment I walked in, I asked about it, the front desk said there was no smoking inside yet it smelled terribly. Was there for 3 days and me and my family members all left with a cough. Next, there is a homeless community across the street luckily they are loaded with security but still. Room did not have all necessities, had to ask multiple times. Last but not least, I booked this place on the advertised free breakfast, every morning there was barely anything, no plates, silverware, or any food of substance, no hot water, no hot food etc. when asked; there was no solution.

Very good

Good

Very good

Exceptional

Meh

Liked: Hotel was clean
Disliked: No in-room service even with an 8 day stay. On day 5 when we asked for clean towels, we were told there were none. “Continental Breakfast” is actually only a “grab-n-go” that was minimally stocked

Good

Nice staff. Okay for the...

Liked: Thank you Jessica at the front desk she was so sweet and made us feel safe as girls traveling alone. There was a lot of homeless at gas station and Burger King but they did not really seem to come inside the gates of this hotel parking lot. It was fine for the price not a great breakfast selection but you get what you pay for lol