Best Western Inn And Suites New Braunfels

Pleasant

Bad

Superb

Tired old hotel but kitchen...

Liked: The lady in the breakfast area who helped me
Disliked: The housekeeper who knocked on my door at 10:55 telling me checkout was at 11 am. I replied I had asked for and received a noon checkout. She snarled again. That reduced my tip by 50%.

Exceptional

Wasn’t Terrible.

Liked: Location and price. The pool was nice and clean.
Disliked: The rest rooms were too small. The entry door was not leveled so it was somewhat difficult to close. Then the front desk employee charged me a second time so I was out of that money and still haven’t been reimbursed. That was frustrating.

Exceptional

Very poor

Liked: Just location and staff
Disliked: Was pretty dirty, had to use a towel to clean up spilled water and towel was basically black when I finished. Floors were extremely dirty but I guess the bed was okay.

Superb