Best Western Inn And Suites New Braunfels Guest Reviews
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Write a review
Rigoberto Tue, 12 August 2025
Very good
Juan Mon, 28 July 2025
Pleasant
Robert Mon, 28 July 2025
Bad
Steve Sun, 27 July 2025
Superb
Anonymous Sun, 20 July 2025
Tired old hotel but kitchen...
Liked: The lady in the breakfast area who helped me
Disliked: The housekeeper who knocked on my door at 10:55 telling me checkout was at 11 am. I replied I had asked for and received a noon checkout. She snarled again. That reduced my tip by 50%.
Hans Sun, 13 July 2025
Exceptional
George Tue, 8 July 2025
Wasn’t Terrible.
Liked: Location and price. The pool was nice and clean.
Disliked: The rest rooms were too small. The entry door was not leveled so it was somewhat difficult to close. Then the front desk employee charged me a second time so I was out of that money and still haven’t been reimbursed. That was frustrating.
Pete Mon, 30 June 2025
Exceptional
Eduardo Mon, 9 June 2025
Very poor
Liked: Just location and staff
Disliked: Was pretty dirty, had to use a towel to clean up spilled water and towel was basically black when I finished. Floors were extremely dirty but I guess the bed was okay.
Ashley Tue, 3 June 2025
Superb