Best Western Hotel Graslin

Superb

Liked: breakfast was very rich, room was clean, location was very central (a few minutes walk to tram station).
Disliked: everything was great.

Pleasant stay with a great...

Liked: I loved the character of the room. Ours was a corner room with windows facing out on a couple of angles. The common room on the ground floor has comfortable chairs and a chilled water and sparkling water dispenser for drinking there or to carry a flask to your room. We used and enjoyed that a lot!The front desk staff were very friendly and helpful. The hotel feels relaxed and interesting with the Jules Verne theme.
Disliked: The only tricky part might be using the shower without splashing water outside the bath. But it wasn’t a big deal.

Great location but filthy

Liked: Location
Disliked: The bedroom was filthy. There were hairs all over the sheets. There were a few red or brown spots smeared on the wall. There was dirt that clearly was over by the window there for a very long time and lots more dirt on the radiator. In short it was absolutely disgusting. We were shocked by this level of filth. We had to move to a different room which was better but not the standard you would expect from a 3 star hotel. The carpet on the floor was old, stained and dirty looking as well as along the hallways. I can only upload 4 images but I have lots more of the dirty room. Shocking!

Very good

Superb

Exceptional

Good

Exceptional

Great location and the staff...

Liked: L’accueil, situé tout près d’un joli parc, le petit déjeuner