Best Western Hotel Den Haag

Good

Liked: It was in a quite area, close to tram and bus stops
Disliked: My room was very small and the rubbish and glasses were not cleared nor was the coffee pods replaced. There was no cutlery so had to use my medication to scoop up my breakfast

Good base needs tweaks

Liked: I liked the transport links, and how easy it was to navigate around the area. The bed was comfortable. The coffee machine worked even when my friend fd up staff gave her a coffee
Disliked: Not many stores around the area. The compact room was literally that there was no space for two adult friends as with one rucksack the room felt full. If staying longer it would have been claustrophobic. The bed was comfortable but the room even with the fan on was far too warm. As for power points some where moveable which I'm not sure was too safe. The lights around the bed never worked so it was the main light or bathroom light. The phone to call reception was an ornament had to use my own phone to call reception informed staff on the call and nothing was done about it. The mirrors or lack thereof in suitable places in the room and as an ex housekeeper not everywhere was wiped down. It was a different experience to the one in Risjwijk. Raspberry group take a raspberry... Congealed sweets in a jar not hygenically wrapped nor replenished during our stay.

Fascinating country and city

Liked: Great location.Very helpful staff, allowed us access to our room 3 hours before the formal arrival time. Very helpful on a wet day!Breakfast nice if a little expensive. Perhaps we should have been hungrier!It was good to have the hire bikes so easily available and maps of the city. Thank you!
Disliked: Lights on the bikes didn’t work (already reported)

Cleaning lady came TWIICE into...

Exceptional

Liked: I had a very good experience at this hotel. The room was very comfortable, clean, and well-maintained. The staff were extremely kind and helpful, always ready to assist with anything we needed. I would definitely recommend it to anyone looking for a peaceful and pleasant place to stay!

Exceptional

Great location, value for money

Liked: Location was easy to reach. Staff was very friendly. Food was nice. Hotel and room was clean

Nice hotel room but the...

Liked: We liked the room and the beds there. It was big enough for three people and very peaceful.
Disliked: The room was too expensive -maybe because of the tulip season. The whole city was almost fully booked. The location was a bit far from the city center. Although we knew that when we made a reservation.

Very good