Best Western Hotel AM Spittelmarkt

A lovely hotel with a...

Liked: The room was clean, the beds were amazing and luckily we were able to get a room with 3 beds so that we could all fit into one room
Disliked: The only minus was that our room did not have a minibar where we could have stored our cold products (snacks etc.) in.

Superb

Exceptional

Very good

It was a return visit...

Liked: The location is brilliant very central to everywhere. We even trained to and from the airport.
Disliked: Pillows. Not firm enough.

Exceptional

Exceptional

staf impolite and unwelcoming

Superb

Disliked: Only thing that could have been better was that tea and coffee facilities are listed - while there were mugs and teabags/coffee sachets available there was no milk, only creamer, which is no good for tea, and nowhere to store milk if you wanted to buy it. Usually similar places provide long life individual milk servings or similar. There were only 3 teabags/coffee sachets which weren't replaced during the 4 night stay -although you could ask at reception for more they only gave you a few at a time so had to ask every day. Also housekeeping was only once per stay so if you're making several drinks a day the cups were looking a bit grim by the end as could only rinse them in the sink and not wash them properly.Its a very minor thing though everything else was great, and if you don't drink tea not an issue!