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Best Western Hospitality Hotel & Suites eef
Best Western Hospitality Hotel & Suites, 5500 28th Street Southeast, Grand Rapids, MI | Area: Grand Rapids Southeast - Airport (GRR)
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3.86
HOTEL RATING: 
GOOD
3.86 out of 5 (266 Ratings)
10.7 miles from Grand Rapids centre
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Hotel Description
Thanks to its airport location a great hot breakfast and large pool the non-smoking pet-friendly Best Western Hospitality Hotel & Suites is a good choice for Our guests visiting Grand Rapids on business or family travel. The affordable two-story Best Western features loads of value-added amenities including free Wi-Fi access throughout the hotel a free daily breakfast buffet and free dinner Monday through Thursday evenings at a social hour. Each of the 120 traditionally furnished rooms includes a microwave and mini-fridge a coffeemaker and cable TV with HBO. There's an indoor pool and hot tub in addition to a fitness room and a business center. There is also a sports court for volleyball and basketball. Pets are welcome for an additional fee. Located off I-96 the Best Western is just two miles from Gerald R. Ford International Airport and close to local businesses such as Amway Meijer Corporation and Steelcase Inc. The hotel is 10 miles from the Gerald R. Ford Presidential Museum and 13 miles from the John Ball Park Zoo.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Airport Shuttle
` Free Parking
` Pets Allowed
` Restaurant
` Laundry
` Newspapers
` Sauna
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Microwave
` Smoking area
` Refrigerator
` Dry cleaning
` desk
` Ironing service
` Hot tub
` WiFi
` fitness center
` shuttle service
` interconnecting room(s) available
` alarm clock
` 24-hour room service
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Cable/Satellite TV
` Coffee/Tea Making Facilities
` Complimentary breakfast
` Facilities for Disabled Guests
` Family Rooms
` Indoor pool
` Non-smoking Rooms
` Safe
` Vending Machine (Drinks)
` Wakeup service
` Free WiFi
` WiFi in Public Areas

Best Western Hospitality Hotel & Suites Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.86 out of 5)

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5

Exceptional - 5 out of 5

Nicole, Carsonville, visiting Orbit Room Grand Rapids Thu, 11 February 2016

Liked: Helpful staff. Nice rooms, hot tub, and pool. Good breakfast and shuttle service. It was everything we were looking for.

4

Very Good - 4 out of 5

George, Sault Ste. Marie, visiting Berlin Raceway Mon, 6 July 2015

Restroom door showed it's age but the good full breakfast and pool area more than made up for that.

Liked: Nice, clean room; staff were friendly and very helpful, especially Lisa.

5

Exceptional - 5 out of 5

Nader, Gladwin, visiting Calvin College Mon, 8 June 2015

Liked: The Best Western Hotel chain is the best and I will not use any other given a preference. Always clean and comfortable with a wonderful breakfast, unlike some who advertise but don't measure up. Friendly courteous staff, a well run business that should be first choice when staying away from home.

4

Very Good - 4 out of 5

Britni Thu, 28 May 2020

Very good

1.5

Poor - 1.5 out of 5

Joede Mon, 11 May 2020

Poor

Liked: The rooms were clean and the beds very comfortable
Disliked: Check in was good went to get the WiFi password and the lady didn?t know it she said she didn?t normally work there. We went to get a few things and upon our return we didn?t have to use our key to get into the building door wouldn?t lock trash all over by the trash can looked like a serious party had went on. The hallways looked like they have not been vacuumed in a very long time. Check out the front desk person was not very personable. We stayed her because my daughter had a doctors appointment very early and we live 2 1/2 hours away. I will not be booking at that location again.

5

Exceptional - 5 out of 5

Frenchelle Sat, 25 April 2020

Exceptional

3

Pleasant - 3 out of 5

Kayla Tue, 14 April 2020

Pleasant

0.5

Poor - 0.5 out of 5

Rachel Tue, 7 April 2020

Horrible.

Liked: Nothing, other than location in proximity to work location.
Disliked: The drain in the bath tub didn?t work properly, took a shower with about 3 inches of water in the tub. The front desk switched my room, after being switched the new room didn?t have working cable.

5

Exceptional - 5 out of 5

Frenchelle Wed, 1 April 2020

Exceptional

5

Exceptional - 5 out of 5

Frenchelle Wed, 1 April 2020

Exceptional

5

Exceptional - 5 out of 5

Frenchelle Wed, 1 April 2020

Exceptional

5

Exceptional - 5 out of 5

A.logan Tue, 31 March 2020

Exceptional

Liked: Nice location,it was very quiet and relaxing. The area had plenty of great restaurants. Even with the covid-19 virus the staff really did a great job and was very helpful.

5

Exceptional - 5 out of 5

Frenchelle Mon, 23 March 2020

Exceptional

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Best Western Hospitality Hotel & Suites 5500 28th Street Southeast, Grand Rapids, MI