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Best Western Hospitality Hotel & Suites eef
Best Western Hospitality Hotel & Suites, 5500 28th Street Se, Grand Rapids, MI | Area: Grand Rapids Southeast - Airport (GRR)
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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HOTEL RATING: 
VERY GOOD
4 out of 5 (267 Ratings)
10.7 miles from Grand Rapids centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Thanks to its airport location a great hot breakfast and large pool the non-smoking pet-friendly Best Western Hospitality Hotel & Suites is a good choice for our guests visiting Grand Rapids on business or family travel. The affordable two-story Best Western features loads of value-added amenities including free Wi-Fi access throughout the hotel a free daily breakfast buffet and free dinner Monday through Thursday evenings at a social hour. Each of the 120 traditionally furnished rooms includes a microwave and mini-fridge a coffeemaker and cable TV with HBO. There's an indoor pool and hot tub in addition to a fitness room and a business center. There is also a sports court for volleyball and basketball. Pets are welcome for an additional fee. Located off I-96 the Best Western is just two miles from Gerald R. Ford International Airport and close to local businesses such as Amway Meijer Corporation and Steelcase Inc. The hotel is 10 miles from the Gerald R. Ford Presidential Museum and 13 miles from the John Ball Park Zoo.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
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Fitness Center
A
Business Center
w
Non Smoking
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Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Hair dryer
` Free Internet In Room
` Fax/photocopying
` Wheelchair accessible
` fitness center
` alarm clock
` Accessible facilities
` All public areas non-smoking
` AM/FM radio
` Cable/Satellite TV
` Cocktail lounge
` Complimentary breakfast
` Complimentary full american breakfast
` Complimentary in-room coffee or tea
` Conference facilities
` Data port
` Free local calls
` Free transportation
` Front desk
` Ice machine
` Indoor pool
` Interior corridors
` Iron
` Non-smoking Rooms
` Pool
` TV
` Transportation services
` Free High Speed Internet
` Iron Board
` Free Internet

Best Western Hospitality Hotel & Suites Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5.0 out of 5

Nicole, Carsonville, visiting Orbit Room Grand Rapids Thu, 11 February 2016

Liked: Helpful staff. Nice rooms, hot tub, and pool. Good breakfast and shuttle service. It was everything we were looking for.

4

Very Good - 4.0 out of 5

George, Sault Ste. Marie, visiting Berlin Raceway Mon, 6 July 2015

Restroom door showed it's age but the good full breakfast and pool area more than made up for that.

Liked: Nice, clean room; staff were friendly and very helpful, especially Lisa.

5

Exceptional - 5.0 out of 5

Nader, Gladwin, visiting Calvin College Mon, 8 June 2015

Liked: The Best Western Hotel chain is the best and I will not use any other given a preference. Always clean and comfortable with a wonderful breakfast, unlike some who advertise but don't measure up. Friendly courteous staff, a well run business that should be first choice when staying away from home.

4.6

Wonderful - 4.6 out of 5

Tambra Mon, 10 December 2018

Superb

Liked: Nice place to stay for the money comfortable beds clean room

3.8

Good - 3.75 out of 5

Samking0212 Fri, 7 December 2018

Good

Liked: N.a
Disliked: I got charged twice. Paid with cash and my card was also charged

5

Exceptional - 5.0 out of 5

Michael Thu, 6 December 2018

Exceptional

3.6

Good - 3.55 out of 5

Marti Fri, 30 November 2018

Good

5

Exceptional - 5.0 out of 5

Marlene Thu, 29 November 2018

Great value

Liked: Close to airport, good breakfast, hot shower

5

Exceptional - 5.0 out of 5

Tobi Mon, 26 November 2018

Exceptional

3.6

Good - 3.55 out of 5

Anonymous Sat, 24 November 2018

So so.

Liked: Breakfast selection was good.
Disliked: The manager told us there was no breakfast so we went out the first day. The cleaning staff misunderstood my husband and didn't clean our room.

0.5

Poor - 0.5 out of 5

Greg Tue, 20 November 2018

Liked: Barking dog that would not be quiet , mention this the front staff And they said it was a pet friendly hotel . Disappointed

4.6

Wonderful - 4.6 out of 5

James Wed, 14 November 2018

Superb

2.1

Disappointing - 2.1 out of 5

Kevin Wed, 14 November 2018

If it weren't for the...

Liked: The breakfast had a nice selection. Great location.
Disliked: The hair dryer was coated in what appeared to be dried out makeup and hair dye. We reported that and the phone not working right away. A guy came up to fix phone and we had to leave for a while. I was in an accident while out and didn't get back until late. That is when I saw under the sheets what looked like green mold. Being exhausted from a long night I threw a towel over the spot to cover it so I could sleep. In the morning the staff wouldn't help with anything because we didn't report the problem with the bed right away. Definitely won't be going to that location again. My GF also got a bad rash, either from the bed or the pool.

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Best Western Hospitality Hotel & Suites 5500 28th Street Se, Grand Rapids, MI