Best Western Hospitality Hotel & Suites Guest Reviews
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|10.7 miles from Grand Rapids centre|
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Nicole, Carsonville, visiting Orbit Room Grand Rapids Thu, 11 February 2016
Liked: Helpful staff. Nice rooms, hot tub, and pool. Good breakfast and shuttle service. It was everything we were looking for.
George, Sault Ste. Marie, visiting Berlin Raceway Mon, 6 July 2015
Restroom door showed it's age but the good full breakfast and pool area more than made up for that.
Liked: Nice, clean room; staff were friendly and very helpful, especially Lisa.
Nader, Gladwin, visiting Calvin College Mon, 8 June 2015
Liked: The Best Western Hotel chain is the best and I will not use any other given a preference. Always clean and comfortable with a wonderful breakfast, unlike some who advertise but don't measure up. Friendly courteous staff, a well run business that should be first choice when staying away from home.
Tambra Mon, 10 December 2018
Liked: Nice place to stay for the money comfortable beds clean room
Samking0212 Fri, 7 December 2018
Disliked: I got charged twice. Paid with cash and my card was also charged
Michael Thu, 6 December 2018
Marti Fri, 30 November 2018
Marlene Thu, 29 November 2018
Liked: Close to airport, good breakfast, hot shower
Tobi Mon, 26 November 2018
Anonymous Sat, 24 November 2018
Liked: Breakfast selection was good.
Disliked: The manager told us there was no breakfast so we went out the first day. The cleaning staff misunderstood my husband and didn't clean our room.
Greg Tue, 20 November 2018
Liked: Barking dog that would not be quiet , mention this the front staff And they said it was a pet friendly hotel . Disappointed
James Wed, 14 November 2018
Kevin Wed, 14 November 2018
If it weren't for the...
Liked: The breakfast had a nice selection. Great location.
Disliked: The hair dryer was coated in what appeared to be dried out makeup and hair dye. We reported that and the phone not working right away. A guy came up to fix phone and we had to leave for a while. I was in an accident while out and didn't get back until late. That is when I saw under the sheets what looked like green mold. Being exhausted from a long night I threw a towel over the spot to cover it so I could sleep. In the morning the staff wouldn't help with anything because we didn't report the problem with the bed right away. Definitely won't be going to that location again. My GF also got a bad rash, either from the bed or the pool.