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Best Western Hilliard Inn & Suites

eef - (888) 323-5826
Best Western Hilliard Inn & Suites, 3831 Park Mill Run Drive, Hilliard, OH -(888) 323-5826
Area: Columbus West - Hilliard
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (739 Ratings)
8.0 miles Hollywood Casino Columbus
v13 mins driving
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The Spotlight on Best Western Hilliard Inn & Suites

Comfortable, Convenient, and Close to the Action

Modern yet laid-back, Best Western Hilliard Inn & Suites offers a cozy retreat just a short drive from Columbus's top concert venues. Located near Interstate 270 and I-70, this hotel is a solid pick for music fans looking for easy access to the city without the downtown price tag. With clean, well-equipped rooms featuring microwaves, mini-fridges, USB outlets, and free toiletries, it's a reliable home base for your concert night out.

Guests also enjoy perks like an indoor pool, free passes to a nearby fitness center, and a hot breakfast served daily — perfect after a late night out.

Why Concert-goers love it

Concert-goers appreciate this hotel’s quick highway access, making it simple to reach venues around Columbus like Nationwide Arena or KEMBA Live. Despite its convenience, the hotel sits in a quieter suburban area, great for unwinding post-show. With a 3:00 PM check-in and 11:00 AM check-out, there’s enough flexibility for most schedules. Free on-site parking and complimentary 24-hour coffee and tea also make it appealing for road-tripping music lovers.

Who this Hotel is great for

  • Groups of friends looking for affordability and comfort
  • Solo travelers catching a dream concert
  • Couples planning a low-key weekend getaway
  • Fans who want a peaceful space to crash after the show
  • Budget-conscious music lovers who still want quality amenities

Food and Drink Options

While there’s no on-site restaurant, the free daily hot breakfast hits the spot after a night out — think eggs, meat, yogurt, cereal, and more. Plus, you’re close to several casual dining spots and fast food options that stay open late. There's also 24-hour coffee and tea in the lobby to keep you going.

Nightlife Options

This isn’t a party hotel, but that’s part of its charm. While there’s no on-site bar, you're only a short drive from local pubs and lounges in Hilliard or downtown Columbus. For a more relaxed post-concert vibe, it’s a great place to wind down.

What People Say

Guests love the friendly staff, clean rooms, and quiet atmosphere. Many rave about the easy highway access and how quickly they could get to their concert venue. The free breakfast and indoor pool also get frequent shout-outs, especially from families and groups.

Areas for Improvement

The hotel isn’t in the heart of downtown, so you’ll need to drive or rideshare to most venues. Some guests mention that the decor is a bit dated in places, but most agree it’s clean and comfortable where it counts.

The Bottom Line

If you're looking for a clean, quiet, and affordable place to recharge after a big show, Best Western Hilliard Inn & Suites delivers the essentials with a smile.
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` shared bathroom
` fan
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` separate dining area
` seating area
` telephone
` alarm clock
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Hindi
` Spanish
` Non-Smoking Rooms Available
` Outdoor furniture
` Sofa
` carbon monoxide detector
` Linens
` additional toilet
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Extra long bed
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Cleaning products available
` Xerox/fax in business center

Best Western Hilliard Inn & Suites Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Townley Mon, 28 July 2025

Excelente!! Price was good and...

Liked: Near. Clean. Bed supreme!!
Disliked: No problems there at all

3

Pleasant - 3.0 out of 5

Allen Mon, 28 July 2025

Pleasant

Liked: Every thing
Disliked: Loud family above me

5

Exceptional - 5.0 out of 5

Anonymous Sat, 26 July 2025

Exceptional

Liked: Breakfast
Disliked: Short stay

5

Exceptional - 5.0 out of 5

Frank Thu, 24 July 2025

Exceptional

Liked: Location near daughter.
Disliked: Small pool.

5

Exceptional - 5.0 out of 5

Moser Wed, 23 July 2025

Exceptional

2.5

Fair - 2.5 out of 5

Teresa Sun, 20 July 2025

Ok stay but could be...

Liked: Location was good to where we needed to be . Pretty decent price. Common areas neat, and clean. Had a variety of breakfast items to choose from. Staff very friendly.
Disliked: Bathroom sink didn’t drain right , had to request an iron two times it still didn’t stay hot to iron my clothes . Coffee maker in room did not work right only filled cup 1/4 of the way up and then would stop. Fridge in room barely kept items cool adjusted the dial to max cool setting and still pop, tea, and water barely cold. I ended up throwing some lunchables away cause I didn’t trust that they were kept cold enough.

5

Exceptional - 5.0 out of 5

Tiffany Sun, 20 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Jason Sat, 19 July 2025

Very good

4

Very Good - 4.0 out of 5

Kelsie Fri, 18 July 2025

It was comfortable,clean and staff...

Liked: Close to everything, staff was friendly, breakfast was good.
Disliked: Some of the electric outlets in our room didn’t work, the tv would not work properly either.

3.5

Good - 3.5 out of 5

Sipes Thu, 17 July 2025

Good

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Best Western Hilliard Inn & Suites 3831 Park Mill Run Drive, Hilliard, OH