Best Western Heronston Hotel & Spa Guest Reviews
Write a review
Write a review
Neil Thu, 26 June 2025
Expensive stay in Bridgend
Liked: Pool & Sauna excellent and little used
Disliked: Very expensive, room only. Room a little tired and not as clean as it should have been.
Rhian Wed, 25 June 2025
hotel needs refurbishment and upgrade...
Liked: the hotel is very tired - the rooms need a total upgrade and there was a misty damp smell everywhere. Staff were friendly and welcoming in fairness
Disliked: hotel needs a total refurb - although price was reasonable, you get what you pay for
Rachel Tue, 24 June 2025
Ok
Liked: Great space lovely room
Disliked: Room behind the dance floor, had a early start but music went on until midnight a room away from this would have been nice.Poor communication of waiting staff at breakfast, asking for my order multiple times and the table of 3 people all are separately issues could have been better communicated A warning about the fire alarm test would have been nice, does this have to be done at 7;10 on a Monday morning
Candy Sun, 22 June 2025
Exceptional
Adrian Fri, 20 June 2025
Superb
Wez Thu, 19 June 2025
Great stay
Liked: Clean, spacious, comfy and great staff
Disliked: N/A
Mattie Thu, 19 June 2025
Exceptional
Anonymous Thu, 19 June 2025
Exceptional
Anonymous Wed, 18 June 2025
A very noisy overnight stays
Liked: Very good breakfast , lovely re-furbishment throughout .
Disliked: Children’s football presentation in main hall and nobody kept an eye on them they were running wild through the the front lounge while people were eating
Terry Tue, 17 June 2025
Very pleasant
Liked: Very comfortable and clean
Disliked: Nothing