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Best Western Heronston Hotel & Spa eee - 0808 164 1025
Best Western Heronston Hotel & Spa, Ewenny Road Ewenny, Bridgend -0808 164 1025
Area: Bridgend
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BOOK ONLINE OR CALL - 0808 164 1025
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (1105 Ratings)
17.2 miles from Cardiff centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Located in the heart of Glamorgan Best Western Heronston Hotel & Spa has a modern leisure suite an on-site restaurant free parking and free Wi-Fi. Just 10 minutes from the seaside resort of Porthcawl and the Glamorganshire Heritage Coastline the Heronston sits in mature gardens close to numerous castles and St Fagans National History Museum. All rooms are en suite with tea and coffee making facilities and guests have free use of the leisure suite which includes a heated indoor pool sauna spa pool and steam room. The Heronston also features a fully-equipped gym. The Crane Restaurant serves fresh local specialties and offers an extensive wine list while the newly refurbished Ewennys Bar & Grill serves light meals and beverages. Best Western Heronston Hotel & Spa can also offer hot breakfasts and room service and children of 12 years and under can eat breakfast for free when a parent purchases breakfast.

Check-in time: 13:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
r
Pets Allowed
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` indoor pool
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Heated pool
` Massage services
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Non-smoking property
` Restaurant (special diets available)
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Best Western Heronston Hotel & Spa Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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2.5

Fair - 2.5 out of 5

Bernadette Sat, 14 May 2022

Needs to be more efficient!

Liked: The bedrooms were well equipped , clean and tidy.
Disliked: The mess and confusion over our booking - as in - we were not expected until the next day ! We had to wait while rooms were juggled around - we had proof of our booking . The renovation works were inconvenient but not a problem. My mum was put in a different wing to me ! She is 85 and there is no lift to her floor ! No thought to less able guests !Our room keys were constantly faulty which meant 3 trips one night for both me and my Mum to enable us to get into our rooms ! Compensated by a glass of wine each - seriously!

3

Pleasant - 3 out of 5

Nigel Fri, 13 May 2022

Pleasant

3.5

Good - 3.5 out of 5

Nick Wed, 11 May 2022

I would recommend the hotel...

Liked: My visit consisted of one night and was made to feel welcome. The food was good and value for money. The room was very comfortable and clean
Disliked: The hotel is under going refurbishment which I wasn?t informed of, nevertheless this wouldn?t prevent me from visiting again and I?m sure the improvements will benefit the hotel in the future

3.5

Good - 3.5 out of 5

Danny Wed, 11 May 2022

very tired hotel

Liked: sky sports in the bar
Disliked: was being refurbed but had no notice of that very small bar area

5

Exceptional - 5 out of 5

Chris Tue, 10 May 2022

Exceptional

4

Very Good - 4 out of 5

Claire Mon, 9 May 2022

Very good

Liked: Although we were obviously in one of the rooms waiting to be renovated, it was clean, much larger than expected and the perfect room for myself and 3 children. The swimming pool and spa facilities were fantastic, breakfast was really good and the staff helpful. A special mention to the lady on reception who I rung down to when I was unwell and couldnt leave the room to take the children to breakfast, so she arranged for someone to look after them in the restaurant.
Disliked: The doors and windows were very thin and a bit drafty. The room was close to the main road so i think without earplugs at night the noise might have been an issue. Again I think this was just because it hasn't been renovated yet.

5

Exceptional - 5 out of 5

Kyle Sun, 8 May 2022

Fantastic stay!

Liked: Room was huge, bed was huge. We loved it. Refurb will do wonders to all hotel if our room is anything to go by!

3.5

Good - 3.5 out of 5

Dawn Sat, 7 May 2022

Good

Liked: Location and Room
Disliked: Loud humming noise next to the bed was disturbing to sleep. I was going to ask to be moved but it stopped at midnight but started again at 7.00am. Very unpleasant

5

Exceptional - 5 out of 5

Bethany Sat, 7 May 2022

Exceptional

2

Disappointing - 2 out of 5

Amy Fri, 6 May 2022

Wasnt a pleasant stay

Liked: The spa facilities
Disliked: The bathroom was coverd in dust and there was cobwebs in the bathroom and corner of bedroom, as we were about to go to sleep we found an earwig in our bed and then another on the scerting board next to the bathroom

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Best Western Heronston Hotel & Spa Ewenny Road Ewenny, Bridgend