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Best Western Heritage Inn eef - (855) 208-4301
Best Western Heritage Inn, 4600 Clayton Road, Concord, CA -(855) 208-4301
Area: Concord - Pleasant Hill
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BOOK ONLINE OR CALL - (855) 208-4301
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (841 Ratings)
2.7 miles from Concord centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Located just outside of the city center Best Western Heritage Inn is 10 minutes' walk to Newhall Community Park. Free WiFi and free continental breakfast are offered to guests of this hotel. Best Western Heritage Inn's guest rooms are equipped with a flat-screen cable TV. An ergonomic chair and a desk provide guests with a comfortable work space. Free toiletries and a hairdryer are featured in the private bathroom. A refrigerator sink and a coffee maker are included. Guests can enjoy the outdoor pool which is surrounded by a scenic garden courtyard. Laundry facilities are onsite and the front desk is available 24 hours a day. Upscale shopping at Broadway Plaza is just 20 minutes' drive from the Best Western Heritage Inn. The corporate office of Wells Fargo is 4 miles away and Six Flags Waterworld is 10 minutes' drive from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Outdoor pool (seasonal)
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Fitness
` Sun loungers or beach chairs
` Security alarm
` Smoke alarms
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Best Western Heritage Inn Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

1

Poor - 1.0 out of 5

Alexis, Olivehurst Tue, 5 September 2017

I booked my room 3 weeks in advance; they never told me I would be paying a deposit. I checked in and it was never explained there would be a deposit. The day I checked out, again, no one explained a deposit was held nor when it would be released. I called my bank, then the hotel as they instructed me to do to speed up getting my deposit back. The manager on duty Grace, said she's not sure why they said that because that isn't correct.

Liked: The orange juice.
Disliked: Management.

4

Very Good - 4.0 out of 5

Alan, San Anselmo, visiting Toyota Pavilion at Concord Fri, 18 August 2017

We stayed to see a show at the Concord Pavilion. It was very accommodating.

Liked: Large room and a wonderful breakfast.
Disliked: Soda machine rejected paper money or was empty. I would like a shuttle to the Concord Pavilion, if feasible.

2

Disappointing - 2.0 out of 5

Laura C, Napa, CA, visiting Toyota Pavilion at Concord Wed, 1 October 2014

Disliked: Very disappointed to find a cockroach in our room when we returned from the concert we attended. We were very tired knowing we had to leave early the next morning. We did not go to the front desk to complain at the time, we did not thing that anything could be done so late at night. Spending over a $100/night, I would not expect that kind of care.

4

Very Good - 4.0 out of 5

Tino, Visalia, visiting Toyota Pavilion at Concord Tue, 10 September 2013

Over all we had a great experience with Best Western.

Liked: We arrived an hour early prior to check in and we were ableto check in. Once in our room we got a call to see if we needed anything. They had just washed the carpets (a bit wet) and got new furniture. So we knew our room was clean.
Disliked: Everything was good except the eggs for breakfast. They looked like they were plastic - I didn't even try them.

3.5

Good - 3.5 out of 5

Eric Fri, 15 March 2024

Room was clean and comfortable....

Liked: Available
Disliked: Exterior and hallways

3.5

Good - 3.5 out of 5

Breanna Wed, 13 March 2024

Good

0.5

Poor - 0.5 out of 5

Mohinda Wed, 13 March 2024

The price of my stay...

Liked: Room smelled good, acceptable location.
Disliked: Unsanitary of housekeeping. Stained sheets, towels. Bathroom dirty. Hair in tub sink and on linen

3.5

Good - 3.5 out of 5

Paul Tue, 12 March 2024

Good

3.5

Good - 3.5 out of 5

Genea Tue, 5 March 2024

Good

Liked: The room was big, roomy, clean, and close to stores and restaurants.
Disliked: A little out dated inside and out for the price. The exterior reminds you more of a Hotel 6 than a Best Western. As well as the energy outside. I saw a few people sitting in a car with seats laid back parked. I can't imagine they were up to anything good, which I thought was weird like they were staking the place. Of course, I hope I'm wrong about my observation. Doesn't sound like anything came of it to my knowledge. Also, the windows/walls are paper thin, you can hear everything, and everyone who walks by.

4.5

Wonderful - 4.5 out of 5

Sweetkitty Sat, 2 March 2024

Superb

Liked: Fast and efficient

5

Exceptional - 5.0 out of 5

Shaan Fri, 1 March 2024

Exceptional

Liked: Breakfast, room did met my expectations. The facility was nicely maintained and clean thoroughly.
Disliked: The sound around the room. I was staying with my family including 2 kids and their sleep got disturbed due to the noises of people talking outside. There was a group of high school students staying here and they ruined the atmosphere by making noises, spilling garbage etc. Only at that time i noticed that the management could have handled the situation more effectively by making them comply with the mandated guidelines so that other guests could stay in peace

4

Very Good - 4.0 out of 5

Danae Mon, 26 February 2024

Great place to stay

Liked: Clean, quiet, comfortable bed, great breakfast
Disliked: NA

5

Exceptional - 5.0 out of 5

Maria Thu, 22 February 2024

Exceptional

Liked: Good breakfast

4

Very Good - 4.0 out of 5

Mondragon Mon, 19 February 2024

Very good

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Best Western Heritage Inn 4600 Clayton Road, Concord, CA