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Best Western Heritage Inn eef - (855) 208-4301
Best Western Heritage Inn, 4600 Clayton Road, Concord, CA -(855) 208-4301
Area: Concord - Pleasant Hill
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BOOK ONLINE OR CALL - (855) 208-4301
3.64
HOTEL RATING: 
GOOD
3.64 out of 5 (411 Ratings)
2.8 miles from Concord centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Located just outside of the city center Best Western Heritage Inn is 10 minutes' walk to Newhall Community Park. Free WiFi and free continental breakfast are offered to guests of this hotel. Best Western Heritage Inn's guest rooms are equipped with a flat-screen cable TV. An ergonomic chair and a desk provide guests with a comfortable work space. Free toiletries and a hairdryer are featured in the private bathroom. A refrigerator sink and a coffee maker are included. Guests can enjoy the outdoor pool which is surrounded by a scenic garden courtyard. Laundry facilities are onsite and the front desk is available 24 hours a day. Upscale shopping at Broadway Plaza is just 20 minutes' drive from the Best Western Heritage Inn. The corporate office of Wells Fargo is 4 miles away and Six Flags Waterworld is 10 minutes' drive from the property.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Outdoor pool (seasonal)
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Fitness
` Sun loungers or beach chairs
` Sun umbrellas
` Security alarm
` Smoke alarms
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Best Western Heritage Inn Guest Reviews

Overall Average Score: 
Good (3.64 out of 5)

Write a review

1

Poor - 1 out of 5

Alexis, Olivehurst Tue, 5 September 2017

I booked my room 3 weeks in advance; they never told me I would be paying a deposit. I checked in and it was never explained there would be a deposit. The day I checked out, again, no one explained a deposit was held nor when it would be released. I called my bank, then the hotel as they instructed me to do to speed up getting my deposit back. The manager on duty Grace, said she's not sure why they said that because that isn't correct.

Liked: The orange juice.
Disliked: Management.

4

Very Good - 4 out of 5

Alan, San Anselmo, visiting Concord Pavilion Fri, 18 August 2017

We stayed to see a show at the Concord Pavilion. It was very accommodating.

Liked: Large room and a wonderful breakfast.
Disliked: Soda machine rejected paper money or was empty. I would like a shuttle to the Concord Pavilion, if feasible.

2

Disappointing - 2 out of 5

Laura C, Napa, CA, visiting Concord Pavilion Wed, 1 October 2014

Disliked: Very disappointed to find a cockroach in our room when we returned from the concert we attended. We were very tired knowing we had to leave early the next morning. We did not go to the front desk to complain at the time, we did not thing that anything could be done so late at night. Spending over a $100/night, I would not expect that kind of care.

4

Very Good - 4 out of 5

Tino, Visalia, visiting Concord Pavilion Tue, 10 September 2013

Over all we had a great experience with Best Western.

Liked: We arrived an hour early prior to check in and we were ableto check in. Once in our room we got a call to see if we needed anything. They had just washed the carpets (a bit wet) and got new furniture. So we knew our room was clean.
Disliked: Everything was good except the eggs for breakfast. They looked like they were plastic - I didn't even try them.

0.5

Poor - 0.5 out of 5

Alcala Thu, 23 March 2023

I didn?t even stay I...

Liked: price
Disliked: The room smelled like cigarettes and it was located in a sketchy area. the room itself looked outdated.

3

Pleasant - 3 out of 5

Marinus Thu, 23 March 2023

Like a Motel 6 motel.

Liked: The room was clean. Breakfast oke.
Disliked: Dining room was simple.

5

Exceptional - 5 out of 5

Anonymous Tue, 21 March 2023

Exceptional

2

Disappointing - 2 out of 5

Janet Mon, 20 March 2023

Disappointing

Liked: Breakfast
Disliked: Way too noisy

5

Exceptional - 5 out of 5

Hannah Wed, 15 March 2023

Exceptional

4

Very Good - 4 out of 5

Maria Tue, 14 March 2023

Very good

4

Very Good - 4 out of 5

Jacob Mon, 13 March 2023

Very good

0.5

Poor - 0.5 out of 5

Sarah Mon, 13 March 2023

Bad

3

Pleasant - 3 out of 5

Steve Sat, 11 March 2023

was okay for a one...

Liked: the room was nice. clean and comfortable for a night stay. The breakfast was 100% worth the stay. OMG who ever they have preparing that meal is amazing. YUM!!!
Disliked: at 1:15 am! a employee was pounding on our door. when I opened it he proceeded to walk away without explanation and started yelling at a different employee down the hall. was very rude. then from 2-3 am there was pounding and what seemed to be a lot of drug activity outside

5

Exceptional - 5 out of 5

Suluka Fri, 10 March 2023

Exceptional

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Best Western Heritage Inn 4600 Clayton Road, Concord, CA