Best Western Heritage Inn & Suites Guest Reviews
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1.1 miles from Youngsville centre |
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James Wed, 8 May 2024
This was a excellent place...
Liked: It was clean close to everything we wanted to do and the staff was amazing
Disliked: Nothing everything was great
Romero Fri, 26 April 2024
My stay was a stay!
Liked: The bathroom and shower was spacious and amazing
Disliked: They had Wi-Fi and smart tvs in room but limited access to its features
Deondra Wed, 10 April 2024
Good
Liked: I like that’s there’s a flat screen tv microwave refrigerator mirrors paintings marvel floors in the restroom how big the king restroom room are I like how comfortable the bed are as well I like the pool coffee breakfast
Disliked: The view wasn’t too pretty and the temperature in the room is cold
David Tue, 9 April 2024
Disliked: King size bed was horrible... Like you hippo wrestle on it. sort on towels had to share. other group with had no door on bathroom and one couple had no beds in room. Smelt like kitty litter walking in. Breakfast could of been better.
Earl Mon, 25 March 2024
Superb
Brittni Thu, 29 February 2024
Exceptional
Ernest Tue, 6 February 2024
WE WERE NOT SATISFIED!
Liked: The Staff was UNABLE to HELP or give us ANSWERS! Got the card for the area manager Mr.Patel… NEVER CALLED ME BACK…Breakfast Menu Items were NOT AVAILABLE…apparently even if you get to Breakfast at 6am..NO EGGS,NO SAUSAGE or GRITS!Front Desk response was, “That’s ALL we HAVE!” It was 6am those items were NEVER COOKED!! UNBELIEVABLE!!
Disliked: Check your RECEIPT..overcharge me for PARKING(WE RODE w/son-in-law&daughter)Then staff couldn’t give me REFUND for 3Days!Heritage Inn had NO BREAKFAST!Our room NEVER got CLEAN, even after we talked to the front desk to inform her that we were leaving so housekeeping could clean our room.We had to go to to the front desk to get CLEAN TOWELS. Every DAY!Our key only worked one day (had to go have front desk to reset).
Vanessa Tue, 26 December 2023
Superb
Liked: It could’ve had a few more options.
Disliked: Extra blankets or thicker blankets would’ve been better.
Paul Sun, 26 November 2023
Good
Wayne Thu, 26 October 2023
Very poor
Liked: Location
Disliked: The first room I was given had trash and cigarette ashes all over, plus no sheets or blankets on the bed. The second room I was given had blood stains on the curtains. Then I was double and triple charged for my room and still haven't heard back from management about the situation.