Best Western Heritage Inn And Suites Guest Reviews
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2.9 miles from Bowling Green centre |
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Leslie Tue, 26 March 2024
This was my first stay...
Liked: Pretty new property the keep up was not well the first room we were given the lock on the door didn’t work. The toilet tissue holder in the second room was detached from the wall just little things that could make this a great hotel.
Disliked: I came down to get extra towels the front desk clerk had gone on a 15 minute break I waited for over 30 minutes and the clerk returned to an unmanned front desk after probably 30-45 minutes. That bothers me that the desk is unmanned.
Steve Mon, 18 March 2024
Ok accommodation, pleasant staff adequate...
Liked: Staff were pleasant and helpful, breakfast adequate
Disliked: Room was cleaned however bed not made on one occasion. Gym is not a gym , small room with a couple of cycles, no weights. Swimming pool was dirty and hadn't been cleaned, debris in bottom of pool.
Dawn Sat, 2 March 2024
Exceptional
Melissa Thu, 29 February 2024
Superb
Disliked: Pool was freezing
Tim Thu, 29 February 2024
Good
Jessica Tue, 20 February 2024
Perfect location for visiting family...
Liked: Breakfast was good - lots of hot optionsRooms and bathrooms were spacious, clean and comfortable!
Disliked: Room attendants - knocked on the door to ask if we needed more towels. Advised we actually needed new sheets so asked if she could change them on one bed and make it - she advised “she didn’t have time for that” and handed us sheets and towels. Had to make our own bed with the new sheets When we came back that evening they hadn’t even come and removed the dirty towels on the floor
Eunice Sun, 11 February 2024
Location and price are good....
Liked: Sulin, the Manager was very accommodating.
Disliked: VERY THIN WALLS. Kept the TV on til morning to drown out the next door TV. Pool area should have matching furniture. Felt concerned on arrival about how the stay would turn out. But all was well other than noise.
Louise Sun, 11 February 2024
Exceptional
Lisa Mon, 22 January 2024
Very good
Disliked: Rooms were noisy. We could here the adjoining roomsTv as well as ours.
James Thu, 18 January 2024
A good place to stay.
Liked: Rooms were clean and comfortable. Breakfast was very good.
Disliked: Small pillows, TV guide card was way off and remote had broken keys, but did work.