Best Western Hendersonville Inn

Exceptional

Good

Exceptional

Great staff, comfortable and clean...

Liked: Staff were very friendly professional.
Disliked: A number of people didn’t clean up after their pets.

Would probably not stay here...

Liked: Breakfast was wonderful. Staff were very helpful when we had a room problem
Disliked: Noise from person next door made it impossible to sleep. We were moved to a second floor room: difficulty moving our things. First room had an odor. Noise from highway.

Terrible stay; will never stay...

Liked: The breakfast was horrible. The eggs were gross, the potatoes had a bad taste to them and the potatoes were cold.
Disliked: Jerry at the front desk was mean, nasty, not friendly at all. He was a total jerk to us.

Superb

Liked: There was a big thing that stuck out at this hotel, we left our 4 year old's security blanket in the room. We didn't realize this until way later that afternoon so I called the front desk and asked if they had found it. The lady told me that no one had turned one in but she would check and if she needed to she would go to the room herself. We traveled back to the motel and when I walked into the front lobby she had it waiting there for me. We really appreciated her taking care of that for us.

Bad

Disliked: This was canceled Bad communication between you and hotel

Superb