Best Western Helena - Capitol Hotel

Exceptional

Very good

Liked: Great friendly staff.

Bad stay

Liked: Location
Disliked: The breakfast was horrible, the juice cup was the size of a thimble, the service was slow and overpriced for add on. Almost $11.00 for single waffle, then only gave us breakfast voucher for one day. there wasn't any bedding for pullout couch. The pillow had a plastic bag over it, the mattress was like laying on metal bars. Bathroom door stuck and made a horrible sound when opening had to rub bar soap on it. The water pressure was bad like it took forever to rinse off any soap. For the cost of motel I was expecting better I stay at best westerns all over and some are premium sites for less money. It's like they just slapped a paint job on a scrappy room and sold it as updated. I would probably never stay at this location again unless last resort

This was, quite literally, the...

Liked: Clean, great value, per friendly, and wonderful staff! Great breakfast too!
Disliked: Laundry facilities were across the parking lot. But still, they were available!

great stay

Definitely NOT worth the $240...

Liked: Front reception guy was very friendly.
Disliked: The floor was very dirty about an inch away from every wall and surface. The bathtub would not drain so the first person could take a shower and nobody else.

Exceptional

Liked: Great location super clean and very comfortable

Really nice stay, housekeeping went...

Liked: It has been remodeled, it was very clean and quiet. There was a little rubber ducky welcoming us as well as a small towel animal on the bed and a note encouraging us to enjoy our stay. The beds were comfortable. We never woke up early enough for breakfast but it’s at a restaurant next door. We would stay here again in a heartbeat.
Disliked: No complaints here.

Exceptional