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Best Western Heartland Inn eef - (855) 338-9955
Best Western Heartland Inn, 1416 Broadway Avenue East, Mattoon, IL -(855) 338-9955
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BOOK ONLINE OR CALL - (855) 338-9955
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (125 Ratings)
2.6 miles from Mattoon centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located just 1312 feet from the Amtrak Railway Station Best Western Heartland Inn Inn provides warmly decorated rooms with free Wi-Fi and flat panel TV in central Mattoon. Also featured is an indoor pool. Rooms at this downtown Mattoon hotel are accessible by elevator and are all equipped with a work desk and hot drink facility. The private private bathroom comes with amenities and a hairdryer. This hotel features a well-equipped fitness center for guests that want to maintain their workout routine. The Best Western Heartland Inn serves a hot breakfast every day which is also available on-the-go. There are a number of restaurants close to the hotel for dinner. The hotel's 24-hour front desk offers luggage storage and dry cleaning services. Free newspapers are available in the hotel lobby. Best Western Heartland Inn is 3.1 miles from the Coles County Airport and offers free on-site parking.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)

Best Western Heartland Inn Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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0.5

Poor - 0.5 out of 5

Peter Wed, 10 April 2024

Liked: Nothing
Disliked: We booked a king bed with a sofabed room. The room did not have a sofabed. The hotel advertised it had a swimming pool. The pool had no water. The lobby smelled and the room was dirty.

5

Exceptional - 5.0 out of 5

Verified Hotel Guest Wed, 27 December 2023

Liked: It was quiet and clean in a good location to get to things quickly.

4.5

Wonderful - 4.5 out of 5

Rich Mon, 11 September 2023

This guest did not leave comments about this hotel.

0.5

Poor - 0.5 out of 5

Richard Sun, 22 May 2022

Bad

Disliked: The hotel closed and we were not notified until 2 days before our stay

4.5

Wonderful - 4.5 out of 5

Mayank Fri, 22 April 2022

Liked: Everything was good
Disliked: None

0.5

Poor - 0.5 out of 5

Nicholas Fri, 22 April 2022

Bad

Liked: Nothing
Disliked: The whole place smelled like mold and mildew especially oue room, I puked because the milk was spoiled, room was dirty especially the bathroom, the shower didnt work, no real,buffet breakfast and what they do have is mostly old, and pool was closed due to plumblng issues.

1

Poor - 1.0 out of 5

Randy Wed, 30 March 2022

Very poor

Liked: Nothing, pool was shut down, building falling apart, staff not very pleasant
Disliked: Everything. Very run down facility. Asked for bedding to be changed and wasn't done. Simply left new sheets on the bed.

0.5

Poor - 0.5 out of 5

Kodey Sat, 12 March 2022

Very disappointed, will not stay or suggest this location to anyone again. very disappointed with Hilton on this locatio

Liked: nice details In room.
Disliked: The property is undergoing renovations that are not posted or listed the pool is not in use and the breakfast is EXTREMELY limited. and I was not made aware of this until I checked in, I brought my family to expecting a full breakfast and pool with the price I paid! The front desk girls had no clue how to do the digital key, and looked so shocked when I told them my dirty towels were still in my room after being gone all day. There was a bad draft of cold air coming from under my heater in my room. The bathroom shower head looks like its going to fall out of the wall. Im very disappointed.

3.5

Good - 3.5 out of 5

Crary Thu, 10 March 2022

Overall, a good trip.

Liked: Breakfast was none really because of covid 19. Our stay was good we were close to all the activities and my brother's house. Thanks for good stay.
Disliked: Was up for our sister-in-law Funeral, we didn't know you offered a bereavement discount. But was told that we booked through Booking.com so we couldn't get it.

5

Exceptional - 5.0 out of 5

Zhiyong Wed, 9 March 2022

Perfect

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Best Western Heartland Inn 1416 Broadway Avenue East, Mattoon, IL