Best Western Hartford Hotel & Suites Guest Reviews
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|3.3 miles from Hartford centre|
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Tracy, Taunton Tue, 23 July 2013
Liked: Very clean and very friendly.
Helen, Burlington,VT Tue, 16 July 2013
Front desk clerk was very accommodating in finding an alternate route for me to take to the Comcast Theatre, rather than I-91.
Liked: Loved that the A/C thermostat worked and the A/C did not run all night.
Anastasia Sun, 10 December 2017
Disliked: house keeping - our room got cleaned once in 4 days
Jose Sun, 3 December 2017
Anonymous Sat, 2 December 2017
Chih-kang Sat, 2 December 2017
Liked: Good breakfast
Anonymous Tue, 28 November 2017
Noemie Sun, 26 November 2017
Joanna Thu, 23 November 2017
Brona Thu, 23 November 2017
Enjoyable, comfy beds, clean, breakfast...
Liked: Great price 4 hotel..little dated, strong odor in hallway as if hotel had a lot of cigarette smoking at one point!
Breakfast was very good, beds clean & comfy...receptionist at front desk cud have been little more talkative...overall though hotel very good 4 price!
Disliked: Bad smell in hallway... Like old cigarettes smoke!
Anonymous Sun, 19 November 2017
Carmen Fri, 17 November 2017
Liked: Jose, the manager was very helpful, friendly and knowledgeable. He was training a new member of staff when we arrived and he was very patient with her so she did not panic as we arrived! That's the sign of a great manager. We were not in a rush at check-in, despite having flow in from UK, so it was lovely to see Jose take his time and be affirmative with his new staff member as he talked her through how to check us in. He was great with us too. One day, our room had not been cleaned for whatever reason and he was straight onto this for us! We appreciated his swift action to resolve our issue. Next time we have to be in Hartford, we will choose this hotel again! Thank you. You made our week very comfortable.
Disliked: Could do with plastic (or similar) soap dishes as we wanted to re-use the soap but every day it was replaced (wasting money). We also hung some towels up to re-use but they were replaced each day too, although the notice from the hotel asked us to help the environment by re-using towels.