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Best Western Hartford Hotel & Suites eef
Best Western Hartford Hotel & Suites, 185 Brainard Road, Hartford, CT
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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HOTEL RATING:
VERY GOOD
4 out of 5 (310 Ratings)
3.3 miles from Hartford centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
The freebies include breakfast newspaper delivery and Wi-Fi at the non-smoking Best Western Hartford Hotel & Suites located just two miles from the Hartford Convention Center. All 129 rooms at the three-story non-smoking property come with free Wi-Fi cable TV DVD players coffeemakers and dual-line phones with voicemail. Newspapers are free every morning as is the hotel's breakfast. Active guests enjoy the fitness room and seasonal outdoor pool. Road warriors meanwhile are happy to know there's a full-service business center on-site. Additional amenities include a barbecue grilling area car rental and airline desks concierge services and an ATM machine. The hotel offers easy access to both I-91 and I-84. It's less than two miles from the Hartford Convention Center and three miles from both Hartford Hospital and the Mark Twain House. The Wadsworth Atheneum Museum is two miles away. Trinity College is just over three miles from the hotel. Bradley International Airport is a 14-mile drive. A "helpful staff" "outstanding breakfast" and "easy access to downtown" have our guests of the Best Western Hartford Hotel & Suites saying they "would recommend this hotel to anyone."

Check-in time:15:00 Check-out time:11:00
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1 room
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2 guests
Amenities View More
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Free Breakfast
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Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Free Parking
` Air Conditioning
` 24-Hour Front Desk
` Microwave
` Coffee/tea maker
` Refrigerator
` desk
` alarm clock
` Accessible facilities
` All public areas non-smoking
` AM/FM radio
` Cable television
` Cocktail lounge
` Complimentary breakfast
` Complimentary full american breakfast
` Complimentary in-room coffee or tea
` Conference facilities
` Connecting rooms
` Data port
` Direct dial phone number
` Elevators
` Exercise gym
` Fax service
` Free local calls
` Front desk
` Hairdryer
` Heated pool
` High speed internet access
` High speed internet connection
` High speed wireless
` Ice machine
` Interior corridors
` Internet access
` Ironing board
` Laundry/Valet service
` Meeting rooms
` Multilingual staff
` Non-smoking
` Non-smoking rooms (generic)
` Onsite laundry
` Outdoor parking
` Outdoor pool
` Pool
` Premium movie channels
` Recreational vehicle parking
` Security
` Sofa bed
` Speaker phone
` Transportation
` Truck parking
` Voice mail
` Wake-up calls
` Wheel chair access
` Whirlpool
` Wireless internet connection
Best Western Hartford Hotel & Suites 185 Brainard Road, Hartford, CT

Best Western Hartford Hotel & Suites Guest Reviews

OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Tracy, Taunton Tue, 23 July 2013

Liked: Very clean and very friendly.

4

Very Good - 4.0 out of 5

Helen, Burlington,VT Tue, 16 July 2013

Front desk clerk was very accommodating in finding an alternate route for me to take to the Comcast Theatre, rather than I-91.

Liked: Loved that the A/C thermostat worked and the A/C did not run all night.

2.5

Fair - 2.5 out of 5

Anonymous Wed, 18 October 2017

Passable

1.5

Poor - 1.45 out of 5

N Wed, 18 October 2017

Do not understand why this...

Liked: Do not understand why this hotel has such a high rating. We were extremely disappointed. It was a bad experience and will never return. I did not like anything about this hotel.
Disliked: Stayed for 4 nights, wish we had left after the first night. The room was not serviced, the cleaning staff left dirty towels on the floor, the waste was not emptied, no toilet paper provided, beds were not made. The cleaning staff left our room door open and unlocked on 2 separate occasions. We complained to the hotel but no action was taken by staff and the manager refused to offer any assistance. The manager was rude, unprofessional and a disgrace to the Best Western chain.

3.8

Good - 3.75 out of 5

Daryna Tue, 17 October 2017

Good

2.5

Fair - 2.5 out of 5

Eric Mon, 16 October 2017

I could have better at...

Disliked: The breakfast

5

Exceptional - 5.0 out of 5

Anonymous Wed, 11 October 2017

Nothing not to like for...

Liked: Very nice room, great restaurant next door, Keurig coffee machine in room, nice bed, nice large TV, good value!
Disliked: Nothing.

4.8

Exceptional - 4.8 out of 5

George Thu, 28 September 2017

Exceptional

2.1

Disappointing - 2.1 out of 5

Anonymous Tue, 26 September 2017

Booked hotel for after concert...

Liked: Location
Disliked: Food from previous guest left in refrigerator. No shuttle service as advertised.

3.8

Good - 3.75 out of 5

Anonymous Fri, 22 September 2017

Good

2.9

Okay - 2.9 out of 5

Anonymous Thu, 21 September 2017

Good for the price. However,...

Liked: Staff was very pleasant and the exterior accessibility to the rooms (without having to navigate the entire hotel) was convenient.
Disliked: The bathroom shower needs some solid cleaning and the shower head needs to be replaced or soaked in bleach to remove the mold In the spouts.

4.6

Wonderful - 4.6 out of 5

Amanda Thu, 21 September 2017

Good location for hartford

Liked: Good location
Disliked: Reception staff were a bit miserable and unhelpful

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