Best Western Hartford Hotel & Suites Guest Reviews
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|3.4 miles from Hartford centre|
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Tracy, Taunton, visiting XL Center Tue, 23 July 2013
Liked: Very clean and very friendly.
Helen, Burlington,VT, visiting Xfinity Theatre Tue, 16 July 2013
Front desk clerk was very accommodating in finding an alternate route for me to take to the Comcast Theatre, rather than I-91.
Liked: Loved that the A/C thermostat worked and the A/C did not run all night.
Dylan Tue, 17 July 2018
Jennifer Tue, 17 July 2018
Liked: The staff was very personable and kind. There was a great breakfast with an array of options. The pool and whirlpool tub were very nice and relaxing. And the rooms were very comfortable and spacious
Disliked: There were a few communication errors between us and the staff and it looked like between the staff themselves and there were a couple shuttle problems that did get fixed rather quickly.
Charles Tue, 17 July 2018
Great Rooms, Great Location
Liked: Nice sized rooms. Only a few miles from downtown Hartford. Also enjoyed the breakfast.
Disliked: There was nothing I particularly disliked.
Heather Fri, 13 July 2018
Sabra Fri, 13 July 2018
Liked: Very clean, comfortable, close to destination, super friendly customer service.
Teresa Thu, 12 July 2018
Disliked: We found old goldfish snack on the floor, by bed. 2 flies were flying around room, when we arrived. Toilet was stopped up. When we picked up bath mat, after showering, it was black from floor. We didn?t feel safe. Air condition made a loud rattling sound all night, so little sleep.
Jin Wed, 11 July 2018
Elizabeth Sat, 7 July 2018
Awesome! Felt luxurious!
Liked: Clean, friendly, great continental b'fast, fantastic patio & pool! We had lots of fun!
Anonymous Sat, 7 July 2018
Reasonable and comfy
Liked: Very comfy beds. Great shower. Very clean. AC worked great. Breakfast had a good assortment and was restocked fast.
Disliked: Parking was being resurfaced so a bit less convenient.
Anonymous Thu, 5 July 2018
Fair but could have been...
Liked: Good location. Generally decent staff. Very clean.
Disliked: Very poor breakfast. Gluten free option was a small carton of almomd milk! Other selections were limited and not very interesting. Multiple car windows were smashed and goods stolen in the car park overnight. Not the fault of the hotel but the attitude of a few front desk members was poor to say the least.