Best Western Hartford Hotel and Suites Guest Reviews
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|3.4 miles from Hartford centre|
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Tracy, Taunton, visiting XL Center Tue, 23 July 2013
Liked: Very clean and very friendly.
Helen, Burlington,VT, visiting Xfinity Theatre Tue, 16 July 2013
Front desk clerk was very accommodating in finding an alternate route for me to take to the Comcast Theatre, rather than I-91.
Liked: Loved that the A/C thermostat worked and the A/C did not run all night.
Jim Fri, 10 September 2021
Carolynn Sun, 15 August 2021
Anonymous Mon, 9 August 2021
Not worth the money.
Liked: Nothing at all. Thinking that it was the most expensive on the area obviously would be the best- nope. It was a total DISAPPOINTMENT. The smell on the room was awful, the bathroom was a disaster with a broken door that doesn?t even close, the stuff was ok at the welcoming but in the morning 3 different housekeeping knocking on the door and asking you to leave because the time was almost 11 am.
Disliked: I DID NOT ANYTHING- and will never step a foot on this place
Denis Fri, 23 July 2021
Great place to stop along...
Liked: Clean rooms with updated equipment and comfortable beds. The front desk people were attentive and friendly. There was a nice restaurant next door. It was an easy access off of the expressway and had several conveniences close by. Also, the hotel was very quiet.
Disliked: The tubs didn't have adequate safety features (bars and matted surface) to prevent falling. The toilets were too low for elderly people. No fans in the bathrooms.
Dina Wed, 21 July 2021
Had a horrible experience when...
Disliked: See comment above
Kathy Sun, 18 July 2021
Anonymous Thu, 8 July 2021
Roger Wed, 7 July 2021
Sandra Fri, 11 June 2021
Liked: Excellent service
Kelly Mon, 1 March 2021
Very happy with our stay
Liked: The girl at the desk, both when we got there and when we checked out was amazing and very attentive. She took care of all of our needs and even addressed an issue with our hot water very quickly. Couldn?t have asked for better customer service. The hotel was great and no complaints, but the girl at the desk was definitely a good face for this hotel, her customer service skills were outstanding.