Worst hotel I've been. I...

Liked: I liked that it was walking distance for the convention center. The staff themselves were nice, but it's obvious that the place is managed badly.Bed was comfy, but I wish the pillows were bigger. Instead of two big pillows. We were given 4 little pillows.
Disliked: Checkin: I used a Canadian credit card when I checked in. For some reason it didn't work there. I had to stay online for 45 minutes with my credit card company for them to say it was an issue on Best Western side. The host finally used another reader after I was telling her to do it from the beginning. Snacks and drinks: The hotel had no snacks available at all. The vending machines for the drinks only accepted cash. I had to walk over to the hotel across the street to get snacks and drinks. The washing machine required quarters, but the hotel didn't have change. It was quite simple for the Hotel to have a few rolls of quarter available. Cleanliness: Although I put a sign to clean my room, they didn't clean it. My garbage was overflowing. I had to dump my garbage in the overflowing bin in the hallway.Safety: The communicating door was unsafe. If our neighbor opened their communicating door they could actually see inside our room through the opening even if my door was closed! Very dangerous. I can let the hotel know the room numbers if they actually care about people safety and reach out to me after this review. Location: Everything around is closed by 11pm. Even the corner store. Except or McDonalds and the Waffle House. That's not the hotels fault but they should really consider having basic snacks and drinks. Breakfast: the breakfast sandwich were cold. I appreciate the free coffee in the lobby throughout the day. Lobby: I wish the lobby was bigger, because it was awkward eating breakfast right next to people check in and out. But I understand you can't do much about this now. Pool: Pool was closed during my entire 5 day stay. It was 85 degrees that Sunday. Perfect for a swim.