Good

Exceptional

Very very disappointing

Liked: Breakfast was not set up for tourist. A few things sometimes fruits missing. I had to request for soy milk a few times which they stayed on the booking is available.the hotel states that they have spa and fitness centre nothing was there. The staff were not helpful your just told no even for the simple things as to where to do your laundry. No outside area to sit you can’t open a window at all .
Disliked: Not good value for money aircondation was noisy smell of smoking so not suitable if u are asthmatic overall disappointed with the service.

Passable

Liked: Consierge and dining room helpfulness.
Disliked: Too noisy. Walls too thin. Room floors in room, above, outside made crackling noise

Very good

Liked: Good location, neighborhood amenities, safe place
Disliked: Breakfast: missing vegetables, sundaes, cheeses. We bought them in the store and took them to breakfast to eat. After our emergency at the reception, after 3 days they finally took out the trash and cleaned the room. A hotel where you don't open the windows to ventilate the room, everything is handled by air conditioning, that was horrible.

Exceptional

Liked: They upgraded me to a suite for free

Possible

Liked: The room was big and comfortable
Disliked: Breakfast , location is distant from main attractions

great

Liked: the bar server was very good breakfast was lovely
Disliked: nothing

Excellent!

Liked: It’s my home, away from home! Wouldn’t stay anywhere else in NYC. Front desk is very friendly, helpful and very attentive to ones needs. Management is super professional and the entire hotel personnel is extremely kind and accessible. Breakfast buffet is super! My stay was excellent!