Best Western Galleria Inn & Suites

Check in was easy; stay was comfortable; nice clean room; big bathroom; would stay there again.

Liked: Very clean; mostly quiet; breakfast was okay.
Disliked: Some noise from fellow guest in the morning at 4 am.

We had a great stay. Friendly staff, both at the bar side and the hotel. Would stay again if had to go to Buffalo again.

Liked: Great stay.

Liked: Room was very clean.
Disliked: Was not aware of the hotel dining.

We really enjoyed the stay at the Best Western Inn. The room were very clean and the staff was very pleasant and helpful. The bed was extremely comfortable. We would definitely stay again. Thanks for a great stay.

Liked: We were satisfied.
Disliked: I wished they served a warm breakfast.

Highly recommend I plan on...

Liked: The lady I encountered was very nice she wished me well on my pregnancy & assisted me with any needs or concerns
Disliked: The elevator didn’t work had to use the stairs but other than that my first experience was a 10/10

Very good

Liked: Our maid was the best! So accommodating and really super nice.

Exceptional

Very good

Fine

Liked: Convenient
Disliked: Mechanical issues with heat and hot water

Enjoyable

Liked: Check in and breakfast staff were very friendly and helpful. Easy to navigate and room was clean. Breakfast was hot and fresh.

Superb

Comfortable accommodating and will stay...

Liked: Clean friendly staff
Disliked: No complaints

Pleasant

Liked: Clean room. Comfortable bed.
Disliked: Outside Door D by my room was broken, Anyone could just walk in! Room was cold. Everyone in my party ( 14rooms), complained. The heat would not go up no matter how we tried. It was 22 degrees outside with a broken outside door.