Best Western Frodsham Forest Hills Hotel

Real nice

Liked: Really nice
Disliked: The rooms were to hot

Passable

Liked: The reception staff were friendly
Disliked: The standard of the hotel rooms and the price charged its not worthy it and even got a disabled room yet we didn't choose that.Also my baby spilled water on bed and requested a quilt but was told there was no extra of which I don't believe it since it hot these days and am someone who has worked as house keeper.There"s always extra.

Very good

Disliked: Bedroom was really warm with no air conditioning just a small fan and a window that opens about an inch ,, other than that not too bad

The staff are warm and...

Liked: The property is a very hot so wear cool pj’s, the bathrooms are a little old-fashioned.But the staff are so friendly, and the rooms are clean.The breakfast is lovely with plenty of choice.
Disliked: The hotel rooms are always too warm.

Superb

Liked: Service comfortable lovely room
Disliked: Food was good but selection choice for evening meal was limited

Okay

Liked: -Staff were very nice and helpful.-The bar/restaurant place is cozy.-Location is really nice.-Room size etc. was okay, outdated and the sockets kept playing up but it was okay for one night.
Disliked: -The bar/restaurant place is overpriced.-Room was incredibly hot, there was this old little fan but it didn't help much. Other people mentioned this too. -Facilities were a little disappointing. Swimming pool was way too warm, sauna wasn't warm enough, barely broke a sweat (I know, the irony's not lost on me), and the steam room didn't work at all. Also no combination locks on the lockers, bring your own padlock. -Coffee machine at the breakfast was broken, the food was nice though and the coffee they brought out was probably same as the sachet you find in your room.-Overall it's kind of cozy but the quality of the accommodation and bar/restaurant doesn't match the price, definitely overpriced.

Exceptional

Just about right for what...

Liked: It was clean and tidy, lovely receptionist was very lovely and helpful. Location was good for what I needed and the facilities were good
Disliked: The heat of the bedroom, it was unbearable and my son and I barely slept. There was a fan in the room but all it did was move hot air around, if I could have opened the window more than a crack it might have helped.

Good

Liked: Room was comfortable, very pretty location, nice to have use of the gym/pool facilities (note payment for this, discounted for hotel guests)
Disliked: Bathroom was dated, no access to balcony