Not what we expected from a Best Western property.

Liked: The staff was friendly upon checking in / out. The pool was clean. The fridge worked well. The location was good.
Disliked: The room had dead bugs on the floor. The room was outdated and needed refreshing. The bottom sheet would not stay in place because the elastic was old.The breakfast was basically non-existence . We tried to eat 1 morning, scrambled eggs and 2 sausages, and mini muffins were available, and eggs were overcooked or old , and I'm not sure ! There was 1 banana available that morning. (7:30ish) Kerig coffee. The pool chairs were torn and need replaced. The room was overpriced for what we got.

Not what we expected from...

Liked: The staff was friendly upon checking in / out. The pool was clean. The fridge worked well. The location was good.
Disliked: The room had dead bugs on the floor. The room was outdated and needed refreshing. The bottom sheet would not stay in place because the elastic was old.The breakfast was basically non-existence . We tried to eat 1 morning, scrambled eggs and 2 sausages, and mini muffins were available, and eggs were overcooked or old , and I'm not sure

Good

Good

Disappointing from what we are used to at Best Western, and we will not stay there again next time.

Liked: Not much there.
Disliked: There was a large gap under the door, allowing bugs into the room that we had to deal with. One bedspread was tattered and torn. The sink did not drain, as there is not handle for release, so I had to take it out. Lighting over the sink is poor, and lights don't even match. The water in the tub did not get very hot in the morning, and the shower head freely moves around in the wall when trying to adjust it. The shower curtain was not even complete laced onto the rod. The corridor around from our room was very dark leading to other rooms. The area of the ice machine and laundry was very dark at night, had no working light and unsafe, so I had to use my phone light. I even took the attendant to show him. The ice machine uses a scooper, which is not very sanitary, and the ice bin door is not automatic to stay closed. The next morning, the light was still not working.

Disappointing from what we are...

Liked: Not much there.
Disliked: There was a large gap under the door, allowing bugs into the room that we had to deal with. One bedspread was tattered and torn. The sink did not drain, as there is not handle for release, so I had to take it out. Lighting over the sink is poor, and lights don't even match. The water in the tub did not get very hot in the morning, and the shower head freely moves around in the wall when trying to adjust it. The shower curtain was not even complete laced onto the rod. The corridor around from our room was very dark leading to other rooms. The area of the ice machine and laundry was very dark at night, had no working light and unsafe, so I had to use my phone light. I even took the attendant to show him. The ice machine uses a scooper, which is not very sanitary, and the ice bin door is not automatic to stay closed. The next morning, the light was still not working.

Perfect

Exceptional

Very good