Best Western Escondido Hotel

Ok for three night stay

Liked: The staff was friendly checking in, the location is right off the 15 and within 30 minutes of both the beach and Pauma reservation, the breakfast had great selection.
Disliked: The pillow sizes were too small and when I called for extra, the desk sounded annoyed that I asked for another two. The carpets need serious update in king suite room (very dark and old), the sofa bed and chair in living area (where kid slept) were stained, and you have to go to desk to request new towels and take up to room after leaving dirty towels outside door. It would be more efficient for housecleaning to just leave a new set out door when picking up dirty towels.

Bad

Liked: location, cloose to family living in that arearoom was perfect for our needs
Disliked: no automatic doors on entering hotel. I am handicapped and was difficult getting and ouit of hotelBIGGEST PROBLEM Elevator was down night of June 7. My step son and family came to visit us on night of June 7Elevator was down and they had to use stairs to come to 3rd floor(our room was #320) I was going to go to the pool with them but due to my handicap, I couldn't go with them. My wife went with them. My step son, step daughter were going to help us pack and take luggage to the car, so all we had to do was wake up Sunday morning and drive home They couldn't help because the elevator didn't work. So we had to take the luggage down ourselves Sunday morning.PROBLEM #2 I complained to the front desk when we checked out and expected some reimbursement for the inconvenience. They discounted our stay $20. Told them I was unhappy with only $20 discount and would complain to someone.I am very concerened that a hotel in California doesn't have easy access for handicapped visitors. I will not stay at any Best Western Hotels in the U.S. after my stay here. I'm sure if I talked to some legal expert in California, they would be concerned about not have easy access for handicapped visitors to that hotel. I, personally, have never stayed in a hotel that doesn't have easy access for handicapped visitors. I hope this complaint changed the access to this hotel. It definitely needs to be addressed

Exceptional

Liked: Big rooms and we enjoyed the breakfast
Disliked: Nothing comes to mind

Very good

Liked: The breakfast was adequate. The pool area was nice. Good parking.

Exceptional

Exceptional

Liked: Lovely and conveniently located.

Very good

It was bad, the only...

Liked: Night audit front desk did a great job, very friendly. Not so much upon check it, front desk was not welcoming at all, didn’t seem like she cared about us a bit.
Disliked: Unbelievably overpriced, old stinky hotel for almost $200 a night, breakfast is medium low

Superb