Best Western East Towne Suites Guest Reviews
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|6.4 miles from Madison centre|
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Donna, Hayward, visiting Capitol Theater Madison Sun, 11 March 2018
They will not refund your money for absolutely any reason.
Pro Fri, 13 September 2019
Wendy Tue, 10 September 2019
not worth the money
Liked: We were told by email that we would get a 1st floor room. But we got a third floor room instead. The ice machine on the 3rd floor was out of order. The man who checked us in had a cold and should not have been working with the public.
Anonymous Tue, 10 September 2019
Martha Mon, 9 September 2019
Nice enough but needs updating.
Liked: The staff was very friendly & helpful. The breakfast was tasty & hot. The room was quiet
Disliked: This property needs updating. Keycard entry was very difficult at the back entry. The front doors are very hard to operate and the automatic entry stopped working on day 2 of my 4 day stay. The room was listed as non-smoking but there was a definite smoke odor upon entry. The queen suite was very crammed & the bathroom has very little space to move around. The a/c unit never seemed to get comfortable. TV listing showed 2 HBO channels but one was TLC & the other was the DISH info channel. The listed channels were very inadequate & service went out mysteriously one evening (no weather issue). This property is heavily frequented by business/construction workers & spaces in the parking lot disappear quickly.
Pamela Mon, 9 September 2019
I would stay here again,...
Liked: Clean room, great hot breakfast
Disliked: Staff at front desk were slow when checking out & didn?t greet or acknowledge me in any way while I waited
Angela Sun, 8 September 2019
De Sat, 7 September 2019
Liked: Checking in was easy and we got good advice on where to eat dinner. Location was good for us.
Disliked: Phone didn't work. Pillows were too hard.
Tammie Sat, 7 September 2019
We?ll be going back!
Liked: We loved the room (great space) and the staff. Chrissy was so helpful and if we needed anything the staff was always there with a smile to help. The hotel was clean and safe which is a priority to us. The breakfast was amazing. Overall we loved our stay and will definitely go back.
Sankarammal Fri, 6 September 2019
Enjoyed the stay.
Liked: The reception staff were exceptionally helpful and made the stay comfortable.
Coffee in the lounge was available round the clock which made my day. Best part of the stay!
Disliked: May be some glutten free options?. I know lots of family now a days have family members with dietery restrictions. We are one of them.
Tim Fri, 6 September 2019