They will not refund your money for absolutely any reason.

Pleasant

Liked: Needs repairs that have been neglected

Exceptional

Pleasant

Liked: The positives...the bed is comfortable, the shower works. On the "maybe" side...the room was dark, the furnishing is skimpy and it just doesn't feel like you want to stay there any longer than necessary. There is a Keurig coffee machine in the room which is good.
Disliked: On the "maybe" side...the room was dark, the furnishing is skimpy and it just doesn't feel like you want to stay there any longer than necessary. The breakfast is to skip for. The are around the hotel has plenty of restaurants but it is essentially an empty shopping type space in the evenings....large big box stores and nobody around....

Nice stay!

Liked: was in town for a wedding expo, hotel beat our expectations. The staff was very accommodating and the continental breakfast was good.
Disliked: available handicap spots were hard to find

Disappointing

Meh

Liked: Staff was nice, rooms clean
Disliked: Hotel is aging. Carpet furniture, and paint have been updated but little else. Fan was loud in the bathroom and it was tiny. TV was awkwardly place because of wall dividing the bed and couch. Breakfast was fine.

It was good enough but...

Liked: Location and quiet
Disliked: Lack of general maintenance in the rooms. Peeling paint, ripped sheets, moldy fridge, side wall of the tub coming off…

Exceptional

Good

Liked: Quite which was nice, hot shower was lovely, pleasant staff, great value for the room and was clean.
Disliked: They have no vending machine and the snacks they have for sale were stale and old. Breakfast was bleh and biscuits rock hard