They will not refund your money for absolutely any reason.

Good

not worth the money

Liked: We were told by email that we would get a 1st floor room. But we got a third floor room instead. The ice machine on the 3rd floor was out of order. The man who checked us in had a cold and should not have been working with the public.

Good

Nice enough but needs updating.

Liked: The staff was very friendly & helpful. The breakfast was tasty & hot. The room was quiet
Disliked: This property needs updating. Keycard entry was very difficult at the back entry. The front doors are very hard to operate and the automatic entry stopped working on day 2 of my 4 day stay. The room was listed as non-smoking but there was a definite smoke odor upon entry. The queen suite was very crammed & the bathroom has very little space to move around. The a/c unit never seemed to get comfortable. TV listing showed 2 HBO channels but one was TLC & the other was the DISH info channel. The listed channels were very inadequate & service went out mysteriously one evening (no weather issue). This property is heavily frequented by business/construction workers & spaces in the parking lot disappear quickly.

I would stay here again,...

Liked: Clean room, great hot breakfast
Disliked: Staff at front desk were slow when checking out & didn?t greet or acknowledge me in any way while I waited

Good

Pleasant

Liked: Checking in was easy and we got good advice on where to eat dinner. Location was good for us.
Disliked: Phone didn't work. Pillows were too hard.

We?ll be going back!

Liked: We loved the room (great space) and the staff. Chrissy was so helpful and if we needed anything the staff was always there with a smile to help. The hotel was clean and safe which is a priority to us. The breakfast was amazing. Overall we loved our stay and will definitely go back.

Enjoyed the stay.

Liked: The reception staff were exceptionally helpful and made the stay comfortable. Coffee in the lounge was available round the clock which made my day. Best part of the stay!
Disliked: May be some glutten free options?. I know lots of family now a days have family members with dietery restrictions. We are one of them.