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Best Western East Towne Suites eef
Best Western East Towne Suites, 4801 Annamark Drive, Madison, WI | Area: Dane County Regional Airport (MSN) - The American Center
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (406 Ratings)
6.4 miles from Madison centre
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Hotel Description
With a convenient airport location and free breakfast it's no surprise that the non-smoking Best Western East Towne Suites is one of the most popular hotels among our guests visiting Madison. The four-floor all-suite Best Western provides maximum comfort thanks to 122 spacious contemporary rooms that include 12 ADA-compliant accommodations. All are appointed with kitchenettes free Wi-Fi and cable satellite TVs with HBO. Pets are welcome (for an additional fee) and can enjoy an exercise romp in an open area behind the hotel. The complimentary breakfast buffet features a variety of hot dishes served with china and silverware. Amenities also include meeting facilities a fitness center and an indoor pool and hot tub. The staff offers complimentary airport shuttle service and operates a 24-hour convenience store. Located off of I-39 I-90 and I-94 the Best Western is a half-mile from shopping and dining options at the East Towne Mall. It's 20 minutes from Madison's downtown core and the University of Wisconsin - Madison. Olbrich Botanical Gardens is four miles away and the Overture Center for Arts is a 15-minute drive. The Best Western is five miles from Dane County Regional Airport.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` ATM/cash machine on site
` Ironing service
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` Indoor pool (all year)
` WiFi everywhere
` WiFi available in all areas
` Hot tub/jacuzzi
` Breakfast options

Best Western East Towne Suites Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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1

Poor - 1 out of 5

Donna, Hayward, visiting Capitol Theater Madison Sun, 11 March 2018

They will not refund your money for absolutely any reason.

3.6

Good - 3.5 out of 5

Pro Fri, 13 September 2019

Good

2.3

Disappointing - 2.3 out of 5

Wendy Tue, 10 September 2019

not worth the money

Liked: We were told by email that we would get a 1st floor room. But we got a third floor room instead. The ice machine on the 3rd floor was out of order. The man who checked us in had a cold and should not have been working with the public.

3.8

Good - 3.8 out of 5

Anonymous Tue, 10 September 2019

Good

3.8

Good - 3.8 out of 5

Martha Mon, 9 September 2019

Nice enough but needs updating.

Liked: The staff was very friendly & helpful. The breakfast was tasty & hot. The room was quiet
Disliked: This property needs updating. Keycard entry was very difficult at the back entry. The front doors are very hard to operate and the automatic entry stopped working on day 2 of my 4 day stay. The room was listed as non-smoking but there was a definite smoke odor upon entry. The queen suite was very crammed & the bathroom has very little space to move around. The a/c unit never seemed to get comfortable. TV listing showed 2 HBO channels but one was TLC & the other was the DISH info channel. The listed channels were very inadequate & service went out mysteriously one evening (no weather issue). This property is heavily frequented by business/construction workers & spaces in the parking lot disappear quickly.

4.8

Exceptional - 4.8 out of 5

Pamela Mon, 9 September 2019

I would stay here again,...

Liked: Clean room, great hot breakfast
Disliked: Staff at front desk were slow when checking out & didn?t greet or acknowledge me in any way while I waited

3.6

Good - 3.5 out of 5

Angela Sun, 8 September 2019

Good

3.4

Pleasant - 3.4 out of 5

De Sat, 7 September 2019

Pleasant

Liked: Checking in was easy and we got good advice on where to eat dinner. Location was good for us.
Disliked: Phone didn't work. Pillows were too hard.

5

Exceptional - 5 out of 5

Tammie Sat, 7 September 2019

We?ll be going back!

Liked: We loved the room (great space) and the staff. Chrissy was so helpful and if we needed anything the staff was always there with a smile to help. The hotel was clean and safe which is a priority to us. The breakfast was amazing. Overall we loved our stay and will definitely go back.

4.8

Exceptional - 4.8 out of 5

Sankarammal Fri, 6 September 2019

Enjoyed the stay.

Liked: The reception staff were exceptionally helpful and made the stay comfortable. Coffee in the lounge was available round the clock which made my day. Best part of the stay!
Disliked: May be some glutten free options?. I know lots of family now a days have family members with dietery restrictions. We are one of them.

3.8

Good - 3.8 out of 5

Tim Fri, 6 September 2019

Good

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Best Western East Towne Suites 4801 Annamark Drive, Madison, WI