They will not refund your money for absolutely any reason.

It was o.k.----wouldn't do it...

Liked: Location
Disliked: Coffee pot didn't work. There was still toothpaste in the bathroom sink.

Good accomodations

Very good

Pleasant

Disliked: We were given the key to our room and when we got to our room we had realized that the room hadn?t been cleaned from the night before

Liked: They do a good job at keep this hotel clean and looking good
Disliked: Everthing was just fine

Good

Liked: Breakfast was fabulous and much appreciated!
Disliked: No shuttle to airport before 7 and with a 24 hour notice!! We came in late and not enough time to arrange!

Very good

Mixed feelings

Disliked: I was really unhappy with the hotel system when booking the shuttle bus. I emailed to book the shuttle before my departure and received a confirmation email telling me I could only call up reception to secure the shuttle. This phone call cost me £10 to call from the UK. This was stupid in my opinion as it was completely efficient to book via email for free and save any phone call charges. In addition to this the receptionist on the phone came across very rude saying she didn't understand me when I was speaking clear english. She came across very stressed by the whole situation instead of handling it professionally. I ended the call feeling very uncomfortable.

Very comfortable. Close to restaurants....

Liked: Very good bed. Very good heat control.
Disliked: Use satellite so in snowstorm no local weather available.