Best Western Downtown Sudbury Centreville

won't be staying here again

Liked: nothing
Disliked: the room was clean except for the 3 bugs we killed in my sisters bed she slept in. our window over looked a park with homeless people walking around, garbage thrown everywhere

Good

Liked: The staff were friendly, the room was clean and the bed was very comfortable.
Disliked: The location, the hotel is downtown across the road from a park and church that are littered with homeless drug addicts. The closest parking is an underground lot, which is a 5 minute walk from the hotel.

Good

Liked: Knowledgeable friendly staff, easy to deal with.

Amazing front staff

Liked: The front staff was amazing. Very friendly and helpful

Bad

Disappointing

Liked: Very friendly staff, also very dirty and outdated severely. No pool, no common room just a very dirty and outdated room. Hardly any parking and breakfast terrible. Hand sanitizer on every floor but every one of them was empty. When I mentioned it to front desk they said they will notify the property owner. Drug addicts twigging out around.

The staff were great. However,...

Disliked: The area was very unsafe at night. The staff was constantly calling the police.

Bad

Advertising says jetted tub. They...

Disliked: I booked a jetted tub room. Was told at check in that they don't have jetted tub rooms......I was not impressed.