Best Western Deincourt Hotel

Location and staff good but...

Liked: Location very good and staff friendly and helpful.
Disliked: Decor rather run down... no armchair in bedroom.Breakfast rather disappointing... hot food rather dried up & some items missng. Second day not greeted by any staff (none in dining room) so room no not taken... I went for cold food instead but little choice: just cereal and toast.

Poor

Disliked: Room was very dated, we were in room 31 in a convert attic, it was boiling hot, long climb up. Shower for was wet under the matt. Beds were hard with springs sticking up. It was over priced at €120 for one night with no breakfast.

Great hotel in Newark

Liked: We got a really friendly welcome at reception and the breakfast was excellent. The room was very comfortable and clean.

Poor

Good

Simply brilliant

Superb

Simple no-frills stay

Liked: Comfortable bed, quiet location, friendly staff, and on-site parking. The room was clean and presentable, with a good amount of space. Simple and functional.I liked the personal touch, even to the manager cooking poached eggs for me himself.
Disliked: I think there has been a change in approach over the years. There seemed to be fewer staff, with very few visible, considering it was a bank holiday weekend. When I last stayed a few years ago, hot breakfasts were cooked fresh to order rather than offered in a buffet-style as it is now. This all left me concerned about the future of the hotel, especially given how tired it looked in areas and with storage openly visible to guests.

Good

Liked: Location was great, close to supermarkets, shops, within walking distance to main high street.
Disliked: Slow to refill breakfast items and react to people coming in for breakfast. We were on a tight timescale in the mornings.