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Best Western Crossroads Of The Bluffs

eef - (888) 420-1655
Best Western Crossroads Of The Bluffs, 2216 27th Avenue, Council Bluffs, IA -(888) 420-1655
Area: Council Bluffs IA
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (952 Ratings)
1.0 miles Whiskey Roadhouse Council Bluffs
v4 mins driving
t19 mins walking
BOOK ONLINE OR CALL - (888) 420-1655
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Hotel Description
This hotel is located 15 minutes' drive from Omaha city center. It features an indoor pool and free Wi-Fi. A microwave, refrigerator, and coffee-making facilities are included in the traditional guest rooms at Best Western Council Bluffs. A cable TV and work desk are provided. Guests can work out in the on-site fitness room, complete with full-length mirrors and a variety of cardio equipment. A continental breakfast is served every morning at this Bluffs hotel. The Orpheum Theater is 5 miles away from the Council Bluffs Best Western. The Henry Doory Zoo is less than 10 minutes' drive from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Internet Access
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` fan
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` Concierge services
` Daily Newspaper
` Free Wi-Fi
` Game Room
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Xerox/fax in business center

Best Western Crossroads Of The Bluffs Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Laurie, Kennett, visiting Charles Schwab Field Omaha Tue, 28 June 2022

Liked: Not much to like.
Disliked: Check in person was rude. We couldn't find the room; outside door was locked so we had to walk a mile to the room. Room smelled of smoke, BAD! It was a non-smoking room. Very sketchy area; will not stay here again!

3

Pleasant - 3.0 out of 5

Lorah, David City, visiting Westfair Amphitheater

Liked: Check in staff was great.
Disliked: Shower was too small; sheets were dirty and breakfast was not good.

4

Very Good - 4.0 out of 5

Kellie, Eldora, IA

At check in we had to wait 10-15 minutes for the front desk person. The hot tub was not working. And one other thing - on Sunday morning we went to breakfast at 9:30am and no one refilled anything! The motel was very clean. And good location for us.

Liked: Great location. Easy to find.

4

Very Good - 4.0 out of 5

Marla T, Hanover, KS

When we first met the receptionist, she did not acknowledge our presence. She was counting some blue folders or something. Then the phone rang and we had to wait for that. Not once did she say, I'll be right with you. I thought that was rude. The rooms were great though, very clean.

Disliked: Please refer to general comment.

2

Disappointing - 2.0 out of 5

Amanda Sun, 29 June 2025

Disappointing

4.5

Wonderful - 4.5 out of 5

Lissa Fri, 27 June 2025

I enjoyed my stay. It...

Liked: Our room was spotless as was the rest of the hotel. The service at the front desk was wonderful. I loved that there was fresh cut pineapple served with breakfast and that coffee was available at all times.The hotel is 5 minutes from all sorts of activities and sites to see and there were plenty of restaurants close by to choose from.
Disliked: The breakfast was not good. The biscuits felt like they came out of a freezer bag and only thawed out just before serving, the sausage gravy was soup and not fit to eat. The "omlettes" were fake eggs smeared with some sort of cheese spread that probably shouldn't have been consumed. I'm not sure what the sausage patties were made from but they also were not edible... I would recommend checking out one of the local restaurants if you want breakfast.

4

Very Good - 4.0 out of 5

Rob Fri, 27 June 2025

Served our needs but needs...

Disliked: Old poorly climate controlled-halls were hot/humid.

4.5

Wonderful - 4.5 out of 5

Carla Fri, 27 June 2025

Superb

5

Exceptional - 5.0 out of 5

Jeff Tue, 24 June 2025

Exceptional

Liked: Quiet, good value, clean and enjoyed breakfast.
Disliked: Everything was great for a one night stay.

4.5

Wonderful - 4.5 out of 5

Joseph Tue, 24 June 2025

College World Series Trip

Liked: Beds were comfortable, room was very clean, really good breakfast, rates were much more reasonable than the hotels in Omaha
Disliked: No complaints

0.5

Poor - 0.5 out of 5

Brandon Mon, 23 June 2025

Find Somewhere Else

Liked: Close to a lot of places.
Disliked: Rooms were excessively hot, even after moving to a different room the AC did not work. It was a miserable two nights trying to sleep as we were sweating all night long. Halls and pool area were humid and gross. Not worth the amount you pay due to being uncomfortable.

4.5

Wonderful - 4.5 out of 5

Debbie Sat, 21 June 2025

Superb

Liked: Hotel was clean. Staff was really helpful and pleasant. Breakfast selection was good. Pool area was very nice and pool was fairly large.
Disliked: There was no elevator.

4.5

Wonderful - 4.5 out of 5

Loras Sat, 21 June 2025

Good value

Liked: Staff were really nice. Ofelia mixed up some plain waffles for my picky eater, which was very sweet of her! Hotel was clean. Pool area was really nice too.
Disliked: There was no elevator. Our toilet wasn't bolted to the floor so it moved.

5

Exceptional - 5.0 out of 5

Lee Sat, 21 June 2025

Exceptional

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Best Western Crossroads Of The Bluffs 2216 27th Avenue, Council Bluffs, IA