Best Western Cranbrook Hotel Guest Reviews
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1.2 miles from Cranbrook centre |
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Janet Sat, 30 March 2024
Excellent hotel with wonderful staff.
Liked: Wonderful staff, helpful, caring and thoughtful.
Disliked: It was a great stay. Staff couldnt have been more kind.
Janet Sat, 30 March 2024
Excellent hotel with wonderful staff.
Liked: Wonderful staff, helpful, caring and thoughtful.
Disliked: It was a great stay. Staff couldn’t have been more kind.
Eunice Wed, 27 March 2024
Do not stay here
Liked: The location
Disliked: We booked adjoining rooms, upon arrival we were told that option was not available. There is no breakfast included. The pool was freezing cold. The pool room was freezing cold. In all very disappointed. Travelled for granddaughters 3rd birthday, as she likes pools. What a disappointment, failure of a hotel. In all we could have stayed at another hotel and used the community pool. This hotel lists services, but upon arrival it sucks. Too bad, a missed opportunity here. Will never stay here again, will highly not recommend. Possible to post warnings on Facebook, as close to fraud Saving money on not heating the pool, helps the owners profit, but may as well go to the frozen lake nearby. Embarassing
Eunice Wed, 27 March 2024
Do not stay here
Liked: The location
Disliked: We booked adjoining rooms, upon arrival we were told that option was not available.There is no breakfast included.The pool was freezing cold.The pool room was freezing cold.In all very disappointed.Travelled for granddaughters 3rd birthday, as she likes pools.What a disappointment, failure of a hotel.In all we could have stayed at another hotel and used the community pool.This hotel lists services, but upon arrival it sucks.Too bad, a missed opportunity here.Will never stay here again, will highly not recommend.Possible to post warnings on Facebook, as close to fraud Saving money on not heating the pool, helps the owners profit, but may as well go to the frozen lake nearby.Embarassing
Margaret Thu, 25 January 2024
We had a short but enjoyable stay
Liked: The breakfast and staff were both excellent and the pool was fun for my grandson.
Margaret Thu, 25 January 2024
We had a short but...
Liked: The breakfast and staff were both excellent and the pool was fun for my grandson.
Craig Mon, 15 January 2024
Probably a one off but was very disappointing
Liked: Nice clean room, staff was great, allowed early check in.
Disliked: I know the weather was very cold and probably affected the room heater but it was so loud that we got very little sleep. After 3am no sleep, decided to get up! Got an extra blanket delivered to the room so we could lower the temperature setting trying to run heater less making room uncomfortable. Affected everyones night and next day.
Craig Mon, 15 January 2024
Probably a one off but...
Liked: Nice clean room, staff was great, allowed early check in.
Disliked: I know the weather was very cold and probably affected the room heater but it was so loud that we got very little sleep. After 3am no sleep, decided to get up! Got an extra blanket delivered to the room so we could lower the temperature setting trying to run heater less making room uncomfortable. Affected everyone’s night and next day.
Curtis Thu, 12 October 2023
Good and clean hotel
Liked: Convenient location
Disliked: Finding out the pool was closed for annual maintenance when I arrived
Curtis Thu, 12 October 2023
Good and clean hotel
Liked: Convenient location
Disliked: Finding out the pool was closed for annual maintenance when I arrived