Best Western Colfax

We would not stay here...

Liked: We appreciated the front desk manager named Ivy.
Disliked: When we checked into our room, the linens on the bed were soiled. The room was also dirty on calling the front desk. Ivy was very nice and she said I will get you another room and give you a discount. Just let me know at checkout when we went to check out the night managers said that moving us to a new room was enough and we wouldn’t be getting a discount. Even though we had to pack up all of our belongings and we had two pets and we had to move to a separate room on the second floor. The neighbors to our room on the second floor were extremely loud and had music going, and marijuana smoke was filling the hallway.

Superb

Nice but elevator issue was...

Liked: Clean and comfortable
Disliked: The elevator was shut down, making it difficult

Good

I am putting all "poor"...

Liked: Was charged for staying at a place I never booked.
Disliked: I booked online for Colfax WA. I was charged for WA and Colfax CA. Booking.com will not return my emails and give me a refund. I need to be contacted! (208) 628-3691, landline. [email protected] treat people right and refund money incorrectly charged!

A good place that needs...

Liked: The breakfast was fair, the location was fine
Disliked: It sounds crazy, but we asked for another blanket and were told to drive to a Walmart 20 miles away

Satisfied…I recommend staying there

Liked: Good location,very clean, comfortable beds and breakfast was a plus. My kids enjoyed staying there.

Superb

Staff were very helpful.

Liked: Location