Best Western Coach House Guest Reviews
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Donna, visiting Ozark Empire Fairgrounds
I made the reservations for a family get together and although they thought I was cheap they decided we got a great hotel with a good price. Surprisingly great continental breakfast. Very, very clean rooms. I will stay again.
Liked: Very satisfied.
William, Springfield, visiting Ozark Empire Fairgrounds
Liked: Very clean; comfortable bed; plenty of pillows; good breakfast.
Denise Wed, 2 July 2025
Bad
Van Wed, 2 July 2025
Exceptional
Liked: The price, friendly staff, breakfast was great.
Troy Mon, 30 June 2025
Very good
Frank Mon, 30 June 2025
Pleasant
Liked: Location
Disliked: I was in room 222, the room was clean, TV was adequate. However the mattress I felt was wore out. It felt like I was laying on a mattress full of baseballs. Could NOT get a comfortable restful sleep. Did nit want to go through the hassle of requesting a different room since it was only for one night. I've stayed there numerous times in the past and all.was good. Just got a bad mattress thus time around.
Alice Sun, 29 June 2025
Good location, nice outdoor pool....
Liked: Outdoor swimming pool. Location good for thi gs we were visiting and not far incar to Downtown. Helpful reception desk lady heloed call our rental cat company when we had a flat tyre.
Disliked: Price is a lot for what it is, which is slighy faded rooms and breakfast is poor quality (not real pure fruit juice, oranges preety old and dried up and not even bagels).
Denise Sun, 29 June 2025
I WILL NEVER STAY HERE...
Liked: They charged 150.00 and should have been at least 100.00 less. The rooms were absolutely FILTHY!!!!!!!!!!! There were bugs all over the floor that'd been dead for a while. There was human hair all over the bathroom floor, along with the bugs, living and dead. They have a horrible bug problem, Rollie pollies in particular. The whole time I was in the shower, the bugs took over. As if they paid for the room. It was very apparent the rooms hadn't been cleaned since God knows when. Had to ask to change rooms because the first one was indescribable. The second room was sub par at best. It was so bad, I was willing to just sleep in my car. But my husband was not going for it, so he went down the street to Walmart, bought $50 in cleaning supplies and a new comforter with sheets and pillowcases to put on the bed. All in an effort to make me "some what" comfortable. It was AWFUL!!!! I will NEVER stay here again. If you ask me, they should be shut down and closed PERMANENTLY, until an owner who actually cares about the comfortability and quality of their guest takes over. DEFINITELY OVERPRICED AND NOT AT ALL WORTH THE MONEY. I WOULDN'T SEND MY WORST ENEMY TO STAY HERE.
Disliked: EVERYTHING ABOUT IT. WILL NEVER DO IT AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anne Fri, 27 June 2025
Exceptional
Liked: Parking right at the door, great staff
Anonymous Thu, 26 June 2025
I can't recommend that someone...
Liked: Breakfast was the best part of the stay! Hot and delicious..
Disliked: The dead bugs in the bathroom floor..the disgusting carpet in the room, the locking mechanism for the door and the location of the ev charger..and questionable foot traffic at 11 pm. And the ev charger was blocked by a gasoline vehicle..I stayed to charge my vehicle and couldn't while I had breakfast. I
Brown Mon, 23 June 2025
Very pleasant
Liked: It was really good
Disliked: Can’t think of anything
Brian Mon, 23 June 2025
Passable
Disliked: The mattress was worn out. Blood on mattress cover