Best Western Cleveland Inn & Suites

Exceptional

Liked: Love it

Very good

Liked: I liked the location. Easy off and on the highway. The room was also very clean. I may be a clean freak, but I carry clorox wipes and wipe down the commonly touched areas. This place was exceptionally clean.
Disliked: A tile in the bathroom was loose and looked like it had been replaced and not re-grouted. It rattled every time I stepped on it, and it was right in front of the toilet, so it was kind of hard to avoid.

Very good

Superb

Communication with housekeeping could have...

Liked: Convient location
Disliked: Never anybody at desk most of the time. With 3 adults in the room we were only given enough supplies for 2. Had to ask for extra towels from maids daily.

Exceptional

Liked: The location right off the interstate
Disliked: N/A

Very good

Exceptional

It was terrible

Liked: The location was OK. But the breakfast was cold and at 0730 in the morning there wasn't anything left and they still had 1hr left.
Disliked: My room key kept locking us out. There wasn't any hot water. And they did not clean the room the next day or bring us fresh linen.