Best Western Clermont

Well, we got there a little late. My niece was the first one there and they let her get a key to the room. Our room was clean and comfortable, also well stocked with everything we needed. We got back from the concert about 11 and crashed. We checked out the next morning about 9am and headed straight for breakfast. Since we were late we didn't get a chance to try out the pool. I will definitely go back and recommend to anyone.

Liked: It was clean; a little more updated than a few places I have been. The best breakfast! That was a big deal to me. Staff was great!
Disliked: Nothing bad.

The minute you walk into the room the stinch hits you and doesn't get any better, even when the air conditioning is turned on. I don't think of a Best Western looking like this as my wife and I were very dissapointed. I would not stay at this hotel again.

Liked: It was close to Riverbend Music Center
Disliked: Non-smoking room that smelled terrible and overall was very dingy and dirty

Pleasant

Superb

Poor

Very good

Exceptional

Very good

Superb

Liked: Check in was really easy and the staff was friendly. We enjoyed the pool and the step in shower was great!! It was like home away from home and the location was wonderful!

Overall filled our need beyond...

Liked: Location and staff very friendly. Pool and early check in a bonus before concert.
Disliked: The breakfast would be the only little thing but I’m a little picky about breakfast.

Loved it!

Liked: I didn't particularly understand why everyone had said the staff here was awful in the reviews. I went to check in and the man at the front desk was making jokes with me, making me feel like I'd been family honestly. Throughout the week that I've been here, staff had been very kind to me, very accommodating and helpful. Props to them for whatever they fixed to make it that way! The room itself was very clean, stocked with everything you'd need for a weekend, and they're happy to provide more if you needed. Microwave, fridge and coffee in room, with a coffee bar down in the lobby if you like it! There's good breakfast, sausage, seasoned potatoes, biscuits and gravy, waffles!! And of course the cold stuff like yogurt and cereal. That had oikos! Which was so surprising to me. Very nice.
Disliked: Honestly, my only complaint here is the amount of towels in the bathroom haha they only give ya two big ones, but I think that's pretty standard.