The minute you walk into the room the stinch hits you and doesn't get any better, even when the air conditioning is turned on. I don't think of a Best Western looking like this as my wife and I were very dissapointed. I would not stay at this hotel again.

Liked: It was close to Riverbend Music Center
Disliked: Non-smoking room that smelled terrible and overall was very dingy and dirty

April 2021

Liked: Nice, clean, up to date rooms, friendly staff and great price for the rooms! Would definitely stay there again!

Superb

If I?m ever in that...

Liked: There was plenty of room for me, my boyfriend and our kids. There was 2 tvs, 2 bathrooms, 2 beds & a couch that turned into a bed . The kids had their own room basically ! There was also a door to separate our room from theirs. It was also by plenty of restaurants gas stations & the expressway .

Good

Felt like a haunted motel...

Liked: N/a
Disliked: Bathrooms were molded carpet was filthy sheets had pee stains on them and dead flys in room.

It was good for the...

Liked: Rooms was clean no doubt
Disliked: The staff plus manager didn?t impress me much at all but mainly the night time worker who had nothing but a smart attitude and looked like I was dumb to ask for two other pillows for my KING size bed! I?m sorry but I?ve stayed at many hotels normally where I?ve been a standard King comes with four pillows. Also, the keys for whatever reason kept quitting on us that was frustrating. They need to let you know as soon as you get there what their COVID guidelines is. I?m pregnant and I was feeling sick one morning asking for the breakfast sack and because I forgot my mask I got asked BY MANAGEMENT that I need to wait outside- it was too cold for that, but then he quickly gave me a mask when I gave him a death stare. That?s a little ridiculous considering the night worker at the hotel don?t wear one at all. They don?t give you any do not disturb inserts or way of telling the maids to leave us alone! Got woke up TWICE IN A ROW for them just walking in on us.

Exceptional

it suppose to have the...

Bathroom was horrid

Liked: The bathroom was terrible the toilet lookalike it hadn?t had a proper cleaning in years. The stopper in the tub wasn?t able to stay up so you wound up showering in 4? of water. The bed sheets had some dirt on them, and were horrible soft. Was told there would be a limited breakfast in the morning from 6-9 we checked out at 7, no breakfast and when asked the clerk he shrugged. Would not recommend staying here