Best Western Citadelle Besancon Guest Reviews
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Nick Sat, 28 June 2025
Worth a revisit
Liked: Central in the old town - short walk to restaurant- breakfast good and bedroom with air con helped greatly!
Disliked: Nothing
Andreas Wed, 25 June 2025
Excellent choice for a visit...
Liked: This hotel is located in a beautiful old building in the heart of Besançon's old town. The rooms are tastefully decorated, although our room looked a little worn due to the worn wallpaper. The bed was very comfortable and the bathroom was exceptionally large and had natural light.We were accommodated in an annexe and unfortunately there was no lift to the second floor. The breakfast buffet offered typical French ingredients as well as continental products. The picturesque old town and great restaurants are within easy walking distance, and a walk along the river bend offers many beautiful views and backdrops.We will gladly come back again.
Disliked: all in all i don't want to complain at this point.
Simge Tue, 17 June 2025
Superb
Liked: We stayed only one night in the hotel and arrived late. We were very well welcomed. The person at the reception was very friendly. When she saw we were very tired, she did the check in very quickly and gave us our room :) we had overall good experience.
Patrick Sun, 15 June 2025
Superb
Monique Fri, 13 June 2025
On the whole it was...
Liked: The kindness of the staff at the reception.They were very helpful.The bedding was really good and the bathroom, despite the fact that it was small was good.The fact that there was a safety box.
Disliked: The room was too dark.I didn’t like the carpet which seemed from an old age and dark too, which made the room even darker.There was a coffee machine, and one tea bag.Unfortunately I wasn’t able to use it as there was no kettle.A small fridge would have been useful, in order to have had the bottle of water fresh and not warm
John Fri, 13 June 2025
Superb
Ziba Sun, 8 June 2025
Good for one night, but...
Liked: parking was not ideal, we had to drop things off, and even that was difficult in their forecourt.
Disliked: The shower had evidence of mould, should have been better cleaned. The sheets however were amazing.
Bernard Mon, 19 May 2025
Pleased I was able to...
Liked: Nice hotel!
Disliked: All good
Sabrina Tue, 13 May 2025
Good
Paul Wed, 7 May 2025
five-star service
Liked: Wonderful staff, they even helped bring my luggage to the room. Lovely spacious room. excellent breakfast in a vaulted cellar.
Disliked: nothing