Best Western Chiswick Palace & Suites London

Superb

Exceptional

Liked: Everything
Disliked: Not enough biscuits

Overall pleasant stay but hotel...

Liked: Staff are lovely, location good. The hotel overall is smart and our stay was very pleasant,
Disliked: We did not feel safe as we were on ground floor with windows opening straight onto the front area accessible to everyone so had to be kept closed. Air conditioning was not working well and bathroom sink was stained /dirty.

Value for money, a little...

Liked: Good location and easy access into Central London
Disliked: All fine

Enjoyable & relaxing

Liked: Spacious & clean
Disliked: Not enough wardrobe or cupboard space

Superb

Great hotel with easy access...

Liked: We were upgraded to one of the new apartments in the annex. It was really lovely..The hotel is well placed for London, but Chiswick itself is a really lively place with great restaurants. Highly recommended.
Disliked: We had a little teething trouble with the A/C as it was such a hot day. However it was fixed very quickly,so no oroblem

Great location with clean rooms

Liked: Rooms range from really tiny to very spacious. We were first in a really really tiny one and then moved to a larger one. The rooms are very clean, modern and well lit and pleasant. The location is simply very beautiful. Tree lined streets with plenty of food choices and very well connected to 2 tube stations and bus stops. Breakfast spread was decent. Anila at the reception was very very helpful and gave us a lot of tips on things to do.
Disliked: Issues with the washing machine not working. The kitchenette is very basic and if you plan to cook we felt it was not suitable. But its fine if you want to just microwave food and keep it simple.

Pleasant

Liked: Staff were outstanding. The Australian gentleman at reception was brilliant.
Disliked: The noise from the other rooms