Best Western Chilworth Manor Hotel Guest Reviews
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|4.3 miles from Southampton centre|
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Matt Fri, 23 July 2021
BEST best western in the...
Liked: Amazing setting, atmosphere and staff
Disliked: Rooms dated.
Vicki Fri, 23 July 2021
Domanska Thu, 22 July 2021
will not stay again
Liked: I did like nothing about the hotel. I was not a manor experience. It was rather cheap chain hotel experience. Room small next to the road.
Disliked: I felt like qualified by the hotel as family ( needing additional bed ) not worht the manor experience, got the room at the back of the hotel 1.5 meters from the road, we could not sleep becuase of the noise coming from the road ( hot night - window open ). Then we were served breakfast in the temporary room ( not usual breakfast place ). All in all - cheap chain hotel experience and not a manor.
Stanley Thu, 22 July 2021
Lorraine Thu, 22 July 2021
Lovely hotel but is not...
Liked: Breakfast was adequate and not a bad choice. However, we had been in the restaurant for dinner and the foodwas amazing! The bar staff worked so hard but they sometimes didn't have enough staff. One of the young bartenders Joe was very good. The hotel has beautiful grounds.
Disliked: There was supposed to be a spa with a swimming pool that you could use and I was unable to as kept being told no available spaces. I must admit I had booked the hotel as I wanted to have a swim every day so this did spoil it slightly.
Piers Thu, 22 July 2021
Michael Thu, 22 July 2021
Liked: The location was fine.The hotel was very clean.
Disliked: The restaurant was very poor, the waitresses did not know what was happing and had to go ask someone for info advice all the time. The food was the worst I have experienced. Example ordered fish with new potatoes, the fish arrived but no spuds when I asked where my spuds were I was told they forgot and had to cook them .When I finally got them my fish was cold and the spuds were like rubber. I had a major problem with all three courses.Would not use that restaurant again even if you payed me.
Joanne Wed, 21 July 2021
Beautiful Hotel, hospitality very poor
Liked: Stunning building set in good location.
Disliked: Staff levels very poor throughout. Pool situated away from hotel.
Anonymous Wed, 21 July 2021
Sharon Wed, 21 July 2021
Beautiful hotel in a stunning...
Liked: The pool and the grounds, the staff were helpful but many were very inexperienced.
Disliked: Air conditioning our room was very hot. The grounds were very over grown to the rear. Also my mother who is 85 found it dangerous getting out of the bath.