Best Western Chilworth Manor Hotel, Southampton

It was okay but a...

Liked: Room was adequate size, clean and had everything needed. However, it was exceptionally hot and no means to control the temperature. Windows only opened a little way (safety catches) so no draft could be created.
Disliked: As meeting friends for supper, on arrival we asked for sandwiches and pots of tea. We chose granary bread but got cheap wholewheat bread which was dry (as if left out of the packet), there were hardly any prawns and I only had two pieces of advocado in it and the filling only filled the middle of the sandwich. We ordered one tub of chips and got served three so one was returned untouched. The price charged was very over priced (�20+). We booked breakfast at 8:30 and had to queue - it did seem chaotic on arrival but staff were trying their best. We were attending a funeral at 10:30 so rush to return to room and prepare to leave on time to find housekeeping trying to access our room and not even check out time!

Poor

Liked: we were allowed to check out slightly later ... the grounds were looking in their summer finery ... we went to chilworthmanor 50an years and more ago as we were connected with southampton uni ...
Disliked: when i looked at the reviews after our stay - mention of a free breakfast surfaced - why wasnt my husband informed of thiswhen booking ... the breakfast actually wasnt v good - cold sausages and half fatty bacon and watered down apple juice- felt queasy afterwards ... when we checked in the 2 managers spoke spanish whilst raising eyebrows/discussing us ,,,

I stayed at the hotel

Liked: Beautiful location, enjoyed exploring the grounds. Gorgeous building, room was nothing special. I imagine that there were nicer rooms, but I don't know.
Disliked: Bigger coffee cups at breakfast

Pleasant

Would highly recommend Chilworth Manor...

Liked: Set in beautiful grounds .
Disliked: Nothing

Passable

Exceptional

Very good

Liked: looks nice on the outside and in the main communal areas
Disliked: the room was very dated, limescale and hairs in the bath. very expensive drinks too

please employ a team that...

Liked: location and building fantastic
Disliked: air con and staff seriously need addressing

Very disappointing. We won't be...

Liked: Breakfast was OK but dinner rather disappointing
Disliked: Room access. We were told all areas were wheelchair accessible as I have mobility problems. We were then offered a reoom on the second floor with no lift. Staff said there were NO lifts! Room was also apparently "superior" but seemed pretty basic. I wonder what a basic room is like!